topic Re: How to unpin a thread? in The Lounge

How to unpin a thread?

BKNS27 — Sat, 05 Nov 2022 05:02:27 GMT

I must have pinned a thread by mistake and now it is showing up on the top of all new posts.

This must be a dump question but I tried to un-float it but still shows up on top of the Community page.

Can someone guide on how to unpin a thread?

Re: How to unpin a thread?

dust2dust — Sat, 05 Nov 2022 05:21:00 GMT

Does it display the same way when not logged in?

Can you provide an image of what you're seeing?

Re: How to unpin a thread?

BKNS27 — Sat, 05 Nov 2022 07:27:49 GMT

@dust2dust

It is showing on the bottom of the thread.

Re: How to unpin a thread?

dust2dust — Sat, 05 Nov 2022 16:32:24 GMT

I see now. I don't think users can pin threads. I don't know why that particular thread got pinned. It's not exactly a reference thread.

But what's odd is that when not logged in, it's not at the top. Click on Community up top which is the default entry point and the thread is not up top. Click either sort by topic or thread and it's not up top.

The only time I see it up top is if I select Get Support from the drop down upper left or on Get Support in the thread.

But I don't think it should have been pinned.

Re: How to unpin a thread?

Community_QA — Sun, 06 Nov 2022 04:38:41 GMT

@BKNS27 does it pin to your Get support forum main page?

I have nothing pinned there

Re: How to unpin a thread?

BKNS27 — Mon, 07 Nov 2022 15:27:54 GMT

Thanks everyone for your help. Somehow the pinned post disappeared and I didn’t do anything.

Weird…must have been a glitch.