topic Re: Transferring phone number to lucky mobile in The Lounge

Transferring phone number to lucky mobile

Demonslayer84p — Fri, 04 Nov 2022 13:19:32 GMT

Trying to activate lucky mobile. Using my old public mobile number. How do i proceed? I was told public mobile needs to release my number

Re: Transferring phone number to lucky mobile

softech — Fri, 04 Nov 2022 13:37:03 GMT

@Demonslayer84p yes, in your case, the porting out process starts from Lucky Mobile side

But first, make sure your PM account is currently active and you can receive text without problem. Login to My Account and get the account number from Profile page (My Account is currently down, please wait until it is up )

https://selfserve.publicmobile.ca/en/account/my-profile

While you are at My account, you might want to also disable Pre-Authorized payment just in case.

Then activate your Lucky Mobile and request to port a number. Provide them PM's account number as the porting information

this is critical: Then still have your PM sim card in the phone, wait for PM to send you a text to confirm your porting request. You need to reply YES within 90 mins

After you replied yes, you can pt your Lucky sim card in the phone and wait until you get incoming calls. Once you are getting incoming calls, porting is completed. Your PM account will also be closed at this stage (you will no longer be able to login to PM My Account after)

Re: Transferring phone number to lucky mobile

Meow — Fri, 04 Nov 2022 13:26:52 GMT

If you are transferring FROM PM to other provider:

- BOTH account have to be active and in good standing!

- Initiate porting at Other provider.

- Keep PM SIM in your phone. You will very soon receive porting authorization request. Reply YES within 90 minutes.

- All done. Wait until service is fully working at other provider.

Re: Transferring phone number to lucky mobile

darlicious — Fri, 04 Nov 2022 13:34:51 GMT

@Demonslayer84p

How old of a public mobile phone number?