topic Re: About the Top Contributor Announcement for Sep 2021 in The Lounge

About the Top Contributor Announcement for Sep 2021

pm-smayer97 — Thu, 06 Jan 2022 08:46:55 GMT

WOW! So it looks like not only will shout-outs of top contributors no longer be truly shouted out but now it seems that PM is taking another turn on this and we can no longer give congratulations to those that have made significant contributions?

That REALLY will help this community feel like a community, won't it? So nothing says community like a "Community" board that limits community,

Well congrats anyway to all that did contribute, whomever you are and may see this, since PM does not even acknowledge you publicly anymore... ironic given the name of the company, "PUBLIC" Mobile.

Re: About the Top Contributor Announcement for Sep 2021

benfatto — Thu, 14 Oct 2021 16:46:53 GMT

@pm-smayer97 "we can no longer give congratulations to those that have made significant contributions?"

Why not just give bravos to the posts you like? Beats me how 20 bravos for a member who makes a single post in a month in that thread constitutes recognition for a job well done.

Besides the Community reward does provide recognition.

Re: About the Top Contributor Announcement for Sep 2021

0PX9O4 — Thu, 14 Oct 2021 16:47:47 GMT

While I agree that collaboration and open communication is important, I'd want to hear more about what specifically is potentially being lost by losing out on the ability to publicly "congratulate" the ones who are being rewarded for their participation.

Does the simple ability for each member to to say "congratulations to all the top contributors" bring value to the whole PM community? How so?

Re: About the Top Contributor Announcement for Sep 2021

Anonymous — Thu, 14 Oct 2021 16:50:31 GMT

Already being talked about down in the lounge. Yes it's all down there now.

Re: About the Top Contributor Announcement for Sep 2021

hTideGnow — Thu, 14 Oct 2021 17:00:03 GMT

They have moved the shoutout to the Lounge.

From what I have read, look like they don't want people to benefit from bravos the got from the Congratulations posts. I assume we will have less people getting $1 in the next month.

Only one thread like this every month, give everyone time for excitement. Should PM be cheap on this?

I start reading posts on the Lounge too. Look like PM only wants us to talk business only. I see many "side chats" moved over to the lounge. The purpose is to cut down people's posts and bravos and save PM's $. That is how I see it..

so, business talk only from now.

Re: About the Top Contributor Announcement for Sep 2021

ShawnC13 — Thu, 14 Oct 2021 16:54:57 GMT

The thread for congratulations is here https://productioncommunity.publicmobile.ca/t5/The-Lounge/Top-Contributors-September-2021-The-Lounge/m-p/735423#M16511

Re: About the Top Contributor Announcement for Sep 2021

ShawnC13 — Thu, 14 Oct 2021 17:06:28 GMT

@hTideGnow, the purpose is to have public mobile service related issues in the main get help area of the forum and not service related items in the lounge

Re: About the Top Contributor Announcement for Sep 2021

BlueB — Thu, 14 Oct 2021 17:18:09 GMT

I agree with how Public Mobile is trying to manage this, keeping it from flooding the Announcement post. It doesn't seem like much of a difference, except that Public Mobile has the opportunity to add its own reply without having it clouded by all of our celebratory replies. 🙂

I noticed they did include a link from the Announcement post to the Congratulatory thread too, but I missed it! I look for a few specific items within the very long post, but now will know to look for it.

Re: About the Top Contributor Announcement for Sep 2021

Meow — Thu, 14 Oct 2021 17:29:48 GMT

@hTideGnow wrote:
They have moved the shoutout to the Lounge.

From what I have read, look like they don't want people to benefit from bravos the got from the Congratulations posts. I assume we will have less people getting $1 in the next month.

To my best knowledge, no points are earned posting or Bravoing in Lounge. Which is Correct approach!

One should get rewarded for valuable contribution to increase common knowledge and help others and not for clapping hands like on political rally.

Re: About the Top Contributor Announcement for Sep 2021

darlicious — Thu, 14 Oct 2021 17:36:37 GMT

@hTideGnow

Pm has been cheaping out since spring.....nothing new there. The more oracles on the team the less rewards for the common folk. I haven't gone around and added up every badge rewarded but other than Christmas pm has been sticking to about 100 total community badges/rewards for over a year.. While still low they did add one extra top 5% badge this month (2/7/9) but I had hoped to have seen (3/8/10) but alas that was not the case.

As I expressed in the moved to the lounge thread "Unofficial Bravo Leaderboard" I actually support the move to the lounge which is a rarity indeed! As bravo counts have steadily dropped since the removal of the bravo leaderboard the high meaningless bravos from the top contributors thread water down their value for actual high quality posts. While badge awardees basically remain the same those who received a community reward this month deservedly earned them rather than rewarding members that merely strategically post once in one thread.

The only problem that arises from it starting in the lounge rather than be moved to it is exposure and loss of marketing prowess. It seems obvious to me that pm and those who help influence the decisions pm makes concerning these matters is there is a concerted effort to downplay bravos and their effect in the secret formula and encourage a greater influence on the effect of solutions on said formula.

The unfortunate consequence of this change on the reward formula is a few members who already capitalize on this shift will further benefit from it. This encourages other members to copy and paste this strategy further diminishing the effectiveness of crowd sourced help and customer service. I think pm is being close minded in their approach and should really study other help forums and be open to making the community a little less rigid in how it categorizes helpful pm only posts and threads.

I suspect this thread is heading to the same place as all the others. 🤔

Re: About the Top Contributor Announcement for Sep 2021

ShawnC13 — Thu, 14 Oct 2021 23:13:29 GMT

@darlicious do other help forums offer a financial reward? Serious question I am not sure if others do and have wondered if other companies would use this business model.

We also need to remember this is a business and if years are not sustainable for the betterment of the company(because yes everything is still Business driven) they could simply do away with them.

Edited: Autocorrect put in Childish when I wanted business lol

Re: About the Top Contributor Announcement for Sep 2021

darlicious — Thu, 14 Oct 2021 17:55:59 GMT

@ShawnC13

I remember @Korth posting a link to a very unique one....but I believe fizz does and there are a few others I can't remember them off the top of my head.

Re: About the Top Contributor Announcement for Sep 2021

pm-smayer97 — Thu, 14 Oct 2021 18:53:12 GMT

@benfatto wrote:
@pm-smayer97 "we can no longer give congratulations to those that have made significant contributions?"
..
Besides the Community reward does provide recognition.

Rewards are a personal recognition but NOT a SHOUT OUT as PM claims it to be. Nor is it recognition by OTHERS in the community when a milestone is achieved.

Re: About the Top Contributor Announcement for Sep 2021

pm-smayer97 — Thu, 14 Oct 2021 19:06:28 GMT

@darlicious wrote:
...

The only problem that arises from it starting in the lounge rather than be moved to it is exposure and loss of marketing prowess....

... I think pm is being close minded in their approach and should really study other help forums and be open to making the community a little less rigid in how it categorizes helpful pm only posts and threads.

... 🤔

What PM and its influencers seem to fail to recognize is that this forum is NOT JUST a help forum but is ALSO a MARKETING forum that maintains community engagement, and the forum's incentives is what makes it work. This is one of the unique attractions to their brand.

The cost for Reward payouts is so miniscule from a marketing budget perspective, it is definitely close minded, and comes across as quite cheap.

I hope PM reads this and seeks to gain better understanding of the value of this forum, since it is THE ONLY way to communicate with them and others.

Re: About the Top Contributor Announcement for Sep 2021

Quigley — Thu, 14 Oct 2021 19:09:14 GMT

@pm-smayer97 To bad you didn't tag Jade, then they might look at this thread. lol

Re: About the Top Contributor Announcement for Sep 2021

softech — Thu, 14 Oct 2021 19:24:01 GMT

I honestly don't see the need to PM to "police" the Top Contributor Thread like this. It is likely $50 thread max? Many of us will get the same reward with or without this thread. So, this thread might be 7 pages long with around 70 posts and could cumulate as many as 700 bravos, probably only 20 users might be really able to benefit the $1 reward out of it. So, the actually cost for PM is $20

It was a fun day seeing everyone congrats each other.. like a party day once a month.. why not? I understand this is not a service related thread.. but it is a Community related. Honest, life doesn't have to be so boring, business is here, any "useless" complements go back to the Lounge.

Talking about crack down on questionable posts.. has PM done anything with those repeated replies which pretty much just a summary of other replies on the same threads long ago, no added-value.. and also, solution was already chosen 30 hours ago.

Re: About the Top Contributor Announcement for Sep 2021

pm-smayer97 — Thu, 14 Oct 2021 19:22:04 GMT

@pm-smayer97 wrote:
...
I hope PM reads this and seeks to gain better understanding of the value of this forum, since it is THE ONLY way to communicate with them and others.

@J_PM Please take time to read my feedback above for consideration.

Re: About the Top Contributor Announcement for Sep 2021

pm-smayer97 — Thu, 14 Oct 2021 19:22:25 GMT

@Quigley wrote:
@pm-smayer97 To bad you didn't tag Jade, then they might look at this thread. lol

Good poiint... done!

Re: About the Top Contributor Announcement for Sep 2021

dabr — Thu, 14 Oct 2021 19:23:43 GMT

@softechwrote:

"It was a fun day seeing everyone congrats each other.. like a party day once a month.. why not?"

Not sure why it can't still be "fun" in the Lounge?

Re: About the Top Contributor Announcement for Sep 2021

softech — Sat, 16 Oct 2021 21:16:36 GMT

@dabr the difference is Lounge posts won't show up on the front page. They are not part of Latest Topics or Latest posts. If you did not reply on the thread earlier, you wouldn't notice a thread is there.

I have to admit it took me a month or 2 before I notice there are some good posts in the Lounge