topic Re: Increase the price? in The Lounge

Increase the price?

Jackhyf63 — Fri, 04 Mar 2022 18:45:25 GMT

Is anyone same like me ,the public mobile will increase the plan price from $10 to $13 start Apr28?thanks

Re: Increase the price?

JK8 — Fri, 04 Mar 2022 18:46:32 GMT

@Jackhyf63 wrote:
Is anyone same like me ,the public mobile will increase the plan price from $10 to $13 start Apr28?thanks

There has been a few threads from others about this increase.

Re: Increase the price?

softech — Fri, 04 Mar 2022 18:47:18 GMT

Yes, you are correct. Sad day for $10 plan subscribers

there are couple serious posts going on now and you can dip in your thought

Re: Increase the price?

Jackhyf63 — Fri, 04 Mar 2022 19:23:57 GMT

The public mobile rise from$10 to $13,Is the plan same like before 50min and 50 messages out?

Re: Increase the price?

dabr — Fri, 04 Mar 2022 19:29:01 GMT

@Jackhyf63 Yes the $10 plan is getting a 30% price hike so depending upon your usage it might be better to upgrade to the $15 plan, although we have no idea if PM plans on increasing prices on other plans. For anyone who only needs to make the occasional call, it's still better to stay on it and just add 500 mins as an add-on instead. edit: of course, also for anyone who rarely sends texts too

Re: Increase the price?

LeePublic — Fri, 04 Mar 2022 19:28:10 GMT

Yes, everything will stay the same unless you change plans.

Re: Increase the price?

Jackhyf63 — Fri, 04 Mar 2022 19:35:06 GMT

How about the rewards?Is the public mobile doesn’t cut off any old rewards?

Re: Increase the price?

LeePublic — Fri, 04 Mar 2022 19:37:14 GMT

No, any customer who stays on the old rewards program will be grandfathered.

Re: Increase the price?

Jackhyf63 — Fri, 04 Mar 2022 19:54:51 GMT

Thanks 🙏

Re: Increase the price?

MarkcZuck — Fri, 04 Mar 2022 21:02:43 GMT

Yes, you can always switch to $15 Plan which is much better!

Re: Increase the price?

darlicious — Fri, 18 Mar 2022 13:10:45 GMT

@Jackhyf63

Don't schedule any plan changes yet. The rate hike is not written in stone and telus/pm has only informed some of its subscribers to the $10 plan. If you prefer to stay on this plan and want to complain about this unwarranted 30% rate hike your first step would be to complain to customer support.

I believe telus has chosen a percentage of customers with the $10 plan to send out this email to gauge how much of an uproar it would cause.....unfortunately anyone here with a more expensive plan don't seem to care that much and think it's justified despite mobile plan prices overall across all providers lowering in price each year on average about 14% and pm themselves lowering some plan prices or boosting the plan data amounts between 20% and 50% on select plans.

This price hike is purely out of greed, a way to claw back loyalty rewards and force customers off this plan onto a higher priced plan despite most not needing any extra services other than what is offered by this bare bones basic plan. If you would prefer to stay on the $10 50/50 plan at the same price make your voice known starting with customer support.

To contact customer support click below:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

To pre-verify your account include your full name, address, email, phone # and 4 digit acct pin #.