topic Re: Samsung A52-5G Today only as low as $399 (see below) in The Lounge

Samsung A52-5G Today only - new pc optimum offer (New post)

darlicious — Sun, 23 Jan 2022 09:56:41 GMT

Today only! If you have been in the market for the Samsung A52-5G and you are a pc optimum member whose been saving up your points for good electronics deal then today is the day.

SDM has a today only offer: Spend $150+online before taxes and redemptions earn 50,000 points =$50

Bonus redemption days: 200,000 points ($200) redeem for $300 value, 100,000 points ($100) redeem for $140 value.

Samsung A52-5G SDM regular price $659 currently on sale at Samsung Canada $659 - $100=$559

3 possible redemption strategies:

Redeem 200k+100k=$440 $659 - $440=$219 earn 50,000+10,000* regular points=60,000 points ($60) net cost: $300+$219=$519 - $60=$459+taxes on the original $659 price
Redeem 200k+200k=$600 $659 - $600=$59 earn 10,000* points regular points=$10 net cost $400+$59=$459 - $10=$449+taxes on the original $659 price
As above #2 but add $91** in purchases before tax to your order to recieve the 50,000 points so you could consider the net cost as above $449 - $50=$399+original price taxes

*I would have to confirm if regular points are earned on the entire price or just the non-redemption cost.

**Choose sale items with bonus points and/or use personal offers to earn additional points. Clearance and sale items in the beauty department are up to 50% off with up to 25,000 points back. Rakuten offers 1% rebate on beauty. Register with a referral for a $30 rebate on purchases over $30.

Re: Samsung A52-5G Today only as low as $399 (see below)

Meow — Wed, 12 Jan 2022 23:32:51 GMT

How much money you have to spend to get all those points???

Re: Samsung A52-5G Today only as low as $399 (see below)

darlicious — Wed, 12 Jan 2022 23:52:34 GMT

@Meow

Not as much as you think. A regular 20×points offer at SDM is 30% back in points+stacking of offers. Stacking of offers at no frills or RCSS with pc express offers can start at 30% back in points and unlike SDM they allow you to earn points on points redeemed. One of the best points offers I used several times over was 1700 points ($1.70)on every $1 spent. After my first $40(64,000 points back=$64) purchase I returned 4 more days over the following week redeeming $40 worth of the previous points earned to earn an additional 64,000 points each time. 90% of my purchases were donated to the food bank. I earned $120 of points as profit on top of the product recieved.

Re: Samsung A52-5G Today only as low as $399 (see below)

darlicious — Thu, 13 Jan 2022 00:34:14 GMT

@ShawnC13

I realize my second post went off topic....but if the oracles are going to continue to move phone and pm related posts to the lounge can you not come together as a team and ask @J_PM to edit and properly describe the lounge from its current poor description of anything not phone related!!

If oracles continue to use their personal opinions to dictate what is lounge worthy despite what previous community managers have determined and even a completely revamped community with the three boards that the Oracle Team wanted with clearly defined perimeters can't keep your fingers out of the community pie then maybe all that will remain in the near future is a community support model full of copy and paste answers, sign pointers, gamers, reward seeking competitors and a lot of customers going straight to the customer support team to resolve their issues.

All fluff and no substance......the community got an expensive face lift but nothing has really changed. The squeaky wheels got the grease at the expense of the entire rest of the train!!🤔

Re: Samsung A52-5G Today only as low as $399 (see below)

ShawnC13 — Thu, 13 Jan 2022 00:42:27 GMT

@darlicious, the descriptions of the sections do need to be updated but that isn't something I can do. When we were told it was going to the three sections of Announcements, Get Support and The Lounge. Get Support was exactly that get support with your PM service and The Lounge was where other discussions would go. A sale on a phone is not a PM-related service issue. How is this thread PM service Related? As for your squeaky wheel comment, I would say you have been that squeaky wheel at times.

Re: Samsung A52-5G Today only as low as $399 (see below)

Anonymous — Thu, 13 Jan 2022 01:18:07 GMT

For a brief time after launch there was a Phones & Hardware category. I said something to Jade about instructing the almighty Oracles to keep their paws out of there. The category was summarily yanked. Here we are. Wha'd'ya know.

Samsung A52-5G Today only as low as $399 (see below)

darlicious — Thu, 13 Jan 2022 01:55:50 GMT

@ShawnC13

So saving a customer money....possibly considerable money and by redeeming points on a high value item isn't providing support? Taking the time to work out the math so a customer logging into the community and seeing a topic on the phone they might be interested in and clicking on it to discover that in the matter of 5 minutes after reading the post they can order a phone and have it shipped for free. They save $260 off the msrp of $659 and $160 off samsung's sale price of $559.

I'm sure @rossputin would not have taken 6 months to finally pull the trigger on his purchase of the same phone if presented with the offer and @allagelman would be a much happier customer to not still be waiting for a refund a month later on his disappointing purchase of a pm CPO phone. And we wouldn't want to reward members for taking the time to write an original post that might make the community an interesting forum to visit to read up on related mobile phone topics that helps drive traffic to the site and increase the possibility of them becoming pm customers.

It must be nice to be rewarded no matter what you do whereas no matter what I do to contribute original content that I believe helps provide support to customers an Oracle can decide it shouldn't be rewarded. So should I whip out my version of a laundry list to post in every thread whether I post first or last or both? 2 minutes, 2 hours or 2 days later in order to earn my community reward? Or should I secretly create my own bravo squad so that every reply I post receives 4 or 5 bravos within minutes? Just imagine how many more posts I could average per month than my usual 750? 1500 I'm sure would be easy to achieve if not more? Multiply that by 3 or 4 and I could break all time bravo records easily achieving 5000+ bravos a month!!

Re: Samsung A52-5G Today only as low as $399 (see below)

ShawnC13 — Thu, 13 Jan 2022 03:16:47 GMT

@darlicious, putting the thread in The lounge is still helping people. We were told the new Get Support Section was for getting help with your PM service. Finding a phone on a deal doesn't fit in there. It does fit in The Lounge where it will still help people. Very few people come to the site before they are a customer, and again if they do they can still read the thread in its current location.

As for your comment about it must be nice to get rewarded no matter what I do. It doesn't matter what I do it is a no-win situation. I move a thread and get complaints about why I moved it and am called overbearing and overzealous. I leave some info or a post and get complaints I haven't moved it or how can we let it stay. If you don't think the Oracles are totally frustrated with what we see in the community and how things are turning you are wrong. Two wrongs won't make a right. If you want to set Bravo records then you are obviously here for yourself and not helping customers and I will do what I do when I see potential gaming that is all I can do.

Re: Samsung A52-5G Today only as low as $399 (see below)

darlicious — Thu, 13 Jan 2022 03:24:05 GMT

@ShawnC13

Sorry I forgot you need a /s to detect sarcasm.

Re: Samsung A52-5G Today only as low as $399 (see below)

darlicious — Thu, 13 Jan 2022 03:25:38 GMT

@Anonymous

I guess I will do as you do to get your point across.

Re: Samsung A52-5G Today only as low as $399 (see below)

ShawnC13 — Thu, 13 Jan 2022 03:30:26 GMT

@darlicious your last couple of sentences may have been sarcasm but the rest of the post you meant as you wrote it.

Re: Samsung A52-5G Today only as low as $399 (see below)

ShawnC13 — Thu, 13 Jan 2022 03:32:22 GMT

@Anonymous wrote:
For a brief time after launch there was a Phones & Hardware category. I said something to Jade about instructing the almighty Oracles to keep their paws out of there. The category was summarily yanked. Here we are. Wha'd'ya know.

That is probably how you said it as well, and you comment on others lack of respect for the community and the members in it

Re: Samsung A52-5G Today only as low as $399 (see below)

Anonymous — Thu, 13 Jan 2022 04:03:28 GMT

@darlicious : I have grown more and more disgusted at how the one particular user has so abused this place to their profit. How they do all that they do. How they don't give a rodents waste orifice for the quality they offer to customers. How they post irrelevant crap. How they post many hours later with repeat answers when the thread is long dead. How they don't read threads to see that the OP has acknowledged and thanked replies. How they post after the thread has been solved and they just paste their same old crap. How they do substantial-meaning edits to posts without showing what they changed. How they have even swapped posts around from one spot to another to also look like the first to reply with what is likely a better answer. How they use that late post to gamble on the OP being tired of all the email notifications and comes in and "closes" the thread on their useless post just to shut up all the notifications. And not knowing that it doesn't actually close the thread.

And then how they take such incredible offence for being questioned politely early on. They fight and whine and complain and report and send pm's everywhere and write their gibberish excuse for communication whining and complaining. And then how they just can not take the meaning of the words being explained to them and how one must repeat or say it differently. I think the language barrier is likely the biggest cause of it all. Someone tags them and they misinterpret. They take offense. They fight it out. They whine at you in pm. You explain patiently. They just can't get it. You throw up your hands in exasperation. It's all so freaking demoralizing.

I'm aware that you know all this. But it's also another way for whoever might come across this to read it and understand the impacts that the user has had here. I. Know. I'm. Not. Alone.

I really have to hope that @Luddite sees through this crap and does not give his solutions to their crap even though the crap could very well be the actual right answer...that time...which sucks.

The problem is...nothing can be done about it. Yes of course their ridiculous strategy is working for them monetarily speaking. Yes somewhere in all their kitchen sink is the one piece that the customer took away and got them going. But did the customer try all the other useless suggestions wasting all their time before coming across the one piece? Did the customer reset their home internet and voila it all works? Of course they wasted their time. Is that actually good for the customer?

So yes...I made my ridiculous list of links so that everybody could make their own copy/pastes if they like. I have started mine. Impersonal, no connection with the customer, just the repeated facts that we all know off by heart, telling the customer rather than suggesting. I'm not sure how long I would last doing that. Seems that user can do that all day every day. Because. They. Don't. Understand. They have no communication skills. It's all just boilerplate copy/pastes from the same help pages.

But you know what...that user is not going to read this. First, because they don't read stuff. Second, they don't understand what they just read. Third, because they don't give that rodents waste orifice.

So we'll see.

Re: Samsung A52-5G Today only as low as $399 (see below)

darlicious — Thu, 13 Jan 2022 04:18:21 GMT

@ShawnC13

You got that right.

@Anonymous

You got that right.

Re: Samsung A52-5G Today only as low as $399 (see below)

Anonymous — Thu, 13 Jan 2022 04:23:22 GMT

@ShawnC13 wrote:
@Anonymous wrote:
For a brief time after launch there was a Phones & Hardware category. I said something to Jade about instructing the almighty Oracles to keep their paws out of there. The category was summarily yanked. Here we are. Wha'd'ya know.
That is probably how you said it as well, and you comment on others lack of respect for the community and the members in it

@ShawnC13 : Soooo ... this is disrespectful now?

"And while we're both here...could you please direct your Oracles to keep threads about "phone-stuff" in the Phones & Hardware category. Thanks."

And you wonder why opinions exist that might oppose your rose coloured perspective? Aren't you something to behold. /s

Re: Samsung A52-5G Today only as low as $399 (see below)

ShawnC13 — Thu, 13 Jan 2022 04:28:41 GMT

@Anonymous I never saw your original post I was going off of the comment I quoted. "The almighty Oracles to keep their paws out of there.I even stated that is what I referencing by showing I never saw the original post as I said "That is how you probably said it"

Re: Samsung A52-5G Today only as low as $399 (see below)

Anonymous — Thu, 13 Jan 2022 05:05:35 GMT

@ShawnC13 : Perhaps before throwing accusations you should gather your facts first. hmm? You are after all a resplendent Oracle of your grand hall upholding all that is good and pure here. While I'm just a lowly peon rabble.

Re: Samsung A52-5G Today only as low as $399 (see below)

ShawnC13 — Thu, 13 Jan 2022 05:20:46 GMT

@Anonymous, I took the words you used in this thread and responded to those words not what you had posted in another thread.(edited to add: A post I never saw) I guess that is what I get for taking you at the words you typed here and maybe that is why you don't believe anything unless it comes directly from PM. I guess you could have read and understood the post before you launched your next attack.

Not sure why you seem to have to try and downplay your role here like you are so hard done by and your persistent disdain for some Oracles. If anyone was to constantly refer to you in any matter close to what you do for some Oracles you would be absolutely outraged

If there is such an issue with the Oracle program will you try for the next round to make things better, if there is one? Are you willing to finally answer if you did or didn't apply for the last round? It is easy to criticize from the outside when you don't know what is happening behind the scenes

Re: Samsung A52-5G Today only as low as $399 (see below)

darlicious — Thu, 13 Jan 2022 05:27:22 GMT

@ShawnC13

Lol....wanting to change the Oracle program from within was not an asset to be chosen for the team. I think the team would be very resistant to having new oracles being chosen if that was their agenda. I believe both pm and your colleagues are quite happy with the status quo.

Honestly how comfortable would you feel if @Anonymous , @Jb456 and myself were to join the team? Let alone the rest of the team.....I'm sure one individual in particular would try to weasel out of any communication or contact whatsoever.....

Re: Samsung A52-5G Today only as low as $399 (see below)

ShawnC13 — Thu, 13 Jan 2022 05:34:19 GMT

@darlicious, I would work with whoever PM chose to join the Oracle Program with each intake. It is their site, their program so they decide. Were you three candidates in the last intake? I think Jb withdrew his application and I have never had confirmation from the others.

Did you and I not work well together when we had those virtual sessions in the past? What would be different?