topic Re: my data in The Lounge

my data

rona2004 — Wed, 13 Mar 2019 18:04:48 GMT

my data was of for a week on my phone,then came back the next week,can someone tell me whats going on

Re: my data

stonechucker — Wed, 13 Mar 2019 18:18:20 GMT

@rona2004, have you recently renewed your plan? Did you run out of data on your last cycle, then renew giving more data to use?

Are you tracking data usage on your phone, using the stock application? Your stock data tracking app may be out of cycle with your plan, as Public Mobile isn't monthly, it's 30- or 90-day cycles here.

Did you have airplane mode on, or did you have cellular data turned off?

Re: my data

kafa — Fri, 15 Mar 2019 11:53:12 GMT

Did you tried to turn off and then turn on the phone? Sometimes a phone loses radio connection without reason and all you can do is to turn it off and then turn on again.

Re: my data

srlawren — Fri, 15 Mar 2019 18:12:02 GMT

@rona2004 would love to hear back from you if any of the above explained or resolved the issue?

Re: my data

Jbanks1989 — Sun, 14 Apr 2019 03:29:45 GMT

Sounds like your data ran out for the month, then renewed when your new month began

Re: my data

srlawren — Sun, 14 Apr 2019 23:06:17 GMT

@Jbanks1989 wrote:
Sounds like your data ran out for the month, then renewed when your new month began

@Jbanks1989 as the last activity was a month ago and we never heard back from the OP, I'm thinking it's a moot issue now.