topic Re: iPhone Update in Announcements

iPhone Update and APN settings

Val_T — Thu, 10 Nov 2016 15:40:49 GMT

The steps outlined below, to change the APN settings remain the same. Once the APN settings have been completed customers will notice a slight delay accessing services whenever they perform a power cycle, SIM swap, toggle between airplane mode, or when turning LTE on/off. Customers may experience a 30-60 second delay accessing voice and data services on HSPA, and up to a 12 minute delay accessing LTE data service. During the 30 second delay your device will display “No Service” in the signal banner area.

We recognize that there are still some issues, and will continue to work on improving the experience for our iPhone customers.

To access data, follow these instructions to change your APN settings:

1. Insert your Public Mobile SIM card into your unlocked iPhone.
2. Tap “Settings”
3. Tap “Cellular”
4. Tap “Cellular Data Network”
5. Change your APN values to match the table below:

*Only update the fields that are circled. Leave every other field empty

Good News: iMessage and FaceTime should work on all the plans which include Data and SMS feature

Data on iphone 5s doens't work....

hung52 — Wed, 04 Feb 2015 03:36:29 GMT

Data on iphone 5s doesn't work?

They should be refunding me the money for only the data then...?

Re: Data on iphone 5s doens't work....

makkahn28 — Wed, 04 Feb 2015 04:46:09 GMT

Public mobile has already mentioned that Data for iPhones is delayed due to Issues in the Update.

Re: Data on iphone 5s doens't work....

DK — Wed, 04 Feb 2015 16:19:09 GMT

My wifes 5s works fine except MMS.

Let me know if you want workaround and no jailbreak required.

Re: Data on iphone 5s doens't work....

makkahn28 — Wed, 04 Feb 2015 16:36:22 GMT

There are different ways, Yes. BUT, If You Tinker around with certain settings, and enter wrong Info, Chances could be that the Phone could either Brick, or Firmware issues. Choose Wisely

Re: Data on iphone 5s doens't work....

DK — Wed, 04 Feb 2015 16:48:34 GMT

Sorry makkahn28, it's quite simple actually and no chance of bricking. I have help setup three iPhones and it takes about 2 mins. I will not comment on jailbreaking and editing APN settings for MMS as that's not what I am talking about.

Cheers

Re: Data on iphone 5s doens't work....

makkahn28 — Wed, 04 Feb 2015 17:29:46 GMT

My apologies. I stand corrected

Re: Data on iphone 5s doens't work....

DK — Wed, 04 Feb 2015 17:36:32 GMT

No apologies required.

Re: Data on iphone 5s doens't work....

hung52 — Thu, 05 Feb 2015 00:26:10 GMT

Then, public mobile will refund a % of money to us, like credit or reward? 😮

Re: Data on iphone 5s doens't work....

DK — Thu, 05 Feb 2015 16:23:42 GMT

Data does work on iPhones so what refund is required.

???

Re: Data on iphone 5s doens't work....

hung52 — Thu, 05 Feb 2015 18:17:50 GMT

we paid for the data and the data doesn't work for a while... I was just wondering if they will credit us a amount for this inconvenient...

Re: Data on iphone 5s doens't work....

makkahn28 — Thu, 05 Feb 2015 20:32:05 GMT

Hi. That's a Very good question.

Have you first went through all troubleshootings to be absolutely certain? If so, and still no luck, Contact Public Mobile. Explain to them of the circumstances, they can track your Data usage as well, and depending on the situation, a Fair resolution may be pursued.

Thanks

Re: Data on iphone 5s doens't work....

makkahn28 — Thu, 05 Feb 2015 20:33:29 GMT

Can't guarantee this, but PM may attempt to make it right.

Re: Data on iphone 5s doens't work....

Krystal_D — Fri, 06 Feb 2015 17:39:21 GMT

Has anyone figured out how to send and receive pictures messages on the iPhone 5 yet ?

Re: iPhone Update

makkahn28 — Fri, 06 Feb 2015 20:15:17 GMT

Eureka, Now Apples are here. Though I hate Apple, I love Apple Pie

Re: iPhone Update

Gavran — Sat, 07 Feb 2015 03:29:19 GMT

I don't have those settings ((( When I go to Settings - Cellular - Cellular data network I can see only Personal Hotspot with APN field, Username and Passsword. And Reset Settings option - that's it, nothing more.

Apple Support advised me to contact my carrier. I already connected my iPhone to iTunes and downloaded carrier's updates. No luck.

Please advise.

Re: Data on iphone 5s doens't work....

Jeremy_M — Sat, 07 Feb 2015 16:56:09 GMT

Hi Krystal_D,

Good news about configuring data with Iphone's, please view this link in the community to setup your iPhone. http://productioncommunity.publicmobile.ca/t5/Announcements/iPhone-Update/m-p/1610

Have a great weekend,

Cheers

Re: iPhone Update

Krystal_D — Sat, 07 Feb 2015 17:20:43 GMT

Once I dk this will I be able to send and receive picture messages ?

Re: iPhone Update

Krystal_D — Sat, 07 Feb 2015 17:26:34 GMT

Never mind. It works now. Ty

Re: iPhone Update

blaze697 — Wed, 11 Feb 2015 20:50:46 GMT

@Krystal_D wrote:
Never mind. It works now. Ty

Did you solve the problem with sending Pictures (MMS) over imessge? if so, what iphone are you using and which version?

Thank you,