topic Re: System Maintenance - Feb 26th (Sun) 12:00am EST to Feb 26th (Sun) 10:00am in Announcements

System Maintenance - Feb 26th (Sun) 12:00am EST to Feb 26th (Sun) 10:00am

Shazia_K — Fri, 24 Feb 2017 15:18:14 GMT

This means that from Feb 26th (Sun) 12:00 am EST to Feb 26th (Sun) 10:00 am you won't be able to do the following:

Access your Self-Serve account
Activate a new account

Please excuse us for any inconvenience this may cause.

Re: System Maintenance - Feb 26th (Sun) 12:00am EST to Feb 26th (Sun) 10:00am

imm1304 — Fri, 24 Feb 2017 15:41:50 GMT

Thanks for the notice, @Shazia_K!

Our beloved PM is slowly but surely squashing the bugs and moving forward 🙂

Re: System Maintenance - Feb 26th (Sun) 12:00am EST to Feb 26th (Sun) 10:00am

ShawnC13 — Fri, 24 Feb 2017 15:49:34 GMT

Thanks Shazia hopefully this will take care of the recent activation issues that seem to have popped up again. Will there ever be a list of what gets worked on?. All apps when updated have a list of improvements or issues that have been taken care of.

Re: System Maintenance - Feb 26th (Sun) 12:00am EST to Feb 26th (Sun) 10:00am

CalvinW — Fri, 24 Feb 2017 17:16:05 GMT

Fingers crossed. My payment is coming up, hope everything will go smoothly after this maintenance.

Re: System Maintenance - Feb 26th (Sun) 12:00am EST to Feb 26th (Sun) 10:00am

Chaos_Scorpio — Fri, 24 Feb 2017 17:22:39 GMT

Hi ho hi ho ... its off to work we go ... PM busy at work (yes I am picturing the dwarfs right now marching along for all these updates 🙂

Re: System Maintenance - Feb 26th (Sun) 12:00am EST to Feb 26th (Sun) 10:00am

imm1304 — Fri, 24 Feb 2017 17:32:36 GMT

@CalvinW, you should expect a trouble free renewal.

Most people are having a smooth experience with autopay and renewal.

If something goes wrong, you will know early morning and just send a private message to the mods with your phone number. This will reduce any potential downtime to couple of hours max.

Re: System Maintenance - Feb 26th (Sun) 12:00am EST to Feb 26th (Sun) 10:00am

will13am — Fri, 24 Feb 2017 19:07:44 GMT

@CalvinW, just don't touch anything and the renewal will work as designed.

Re: System Maintenance - Feb 26th (Sun) 12:00am EST to Feb 26th (Sun) 10:00am

Vickel — Sat, 25 Feb 2017 21:53:58 GMT

That's for the heads up

Hope the autopay issue will be resolved

Re: System Maintenance - Feb 26th (Sun) 12:00am EST to Feb 26th (Sun) 10:00am

NDesai — Sat, 25 Feb 2017 22:25:40 GMT

@Vickel wrote:
That's for the heads up
Hope the autopay issue will be resolved

Currently, there is no issue with the AutoPay as long as you have valid payment attached. Expired/Suspended warning is normal. They will fix that sometimes soon.