topic Re: System Maintenance -February 11th 9:00 PM ET to Sunday, February 12th 07:30 AM ET in Announcements

System Maintenance -February 11th 9:00 PM ET to Sunday, February 12th 07:30 AM ET

Shazia_K — Thu, 09 Feb 2017 18:33:50 GMT

This means that on February 11th 9:00 PM ET to Sunday, February 12th 07:30 AM ET you won't be able to do the following:

Access your Self-Serve account
Activate a new account

Please excuse us for any inconvenience this may cause.

Re: System Maintenance -February 11th 9:00 PM ET to Sunday, February 12th 07:30 AM ET

zhadj030 — Thu, 09 Feb 2017 18:41:10 GMT

9PM on Saturday! that is an unusual time and early. Anyway thanks for the heads up and hopefully all runs well my renewal is coming in 4 days so I am waiting

Re: System Maintenance -February 11th 9:00 PM ET to Sunday, February 12th 07:30 AM ET

CalvinW — Thu, 09 Feb 2017 19:14:34 GMT

Thanks for letting us know in advance!

Is it purely a regular maintenance or will there be any bug fixes?

I see that some people still have trouble identifying the actual renewal date, including myself.

Re: System Maintenance -February 11th 9:00 PM ET to Sunday, February 12th 07:30 AM ET

RogerI — Thu, 09 Feb 2017 19:23:29 GMT

I would say this is far more than regular maintenance.

It's hope this is the final big push, and we will actually see some improvements.

Good luck.

Re: System Maintenance -February 11th 9:00 PM ET to Sunday, February 12th 07:30 AM ET

CalvinW — Thu, 09 Feb 2017 19:28:30 GMT

@RogerI I sure hope so! Once they have all the issues ironed out and their server is ready for anther influx of customers, I really hope they introduce another promo. I'm still salivating over the $40/4GB plan.

Re: System Maintenance -February 11th 9:00 PM ET to Sunday, February 12th 07:30 AM ET

X-Files — Thu, 09 Feb 2017 19:35:30 GMT

Good to know , but still need Selfserve website to login more quickly ! now 6-10 sec looks too slow~Thanks.

Re: System Maintenance -February 11th 9:00 PM ET to Sunday, February 12th 07:30 AM ET

Vickel — Fri, 10 Feb 2017 00:21:50 GMT

Maintainence is so frequnt now
Hopefully they get all the issues resolved
Specifically US roaming must be really frustrating losing service after a trip

Re: System Maintenance -February 11th 9:00 PM ET to Sunday, February 12th 07:30 AM ET

stonechucker — Fri, 10 Feb 2017 20:25:21 GMT

I'm still on a 2400 baud modem... it takes 6-10 hours LOL

Re: System Maintenance -February 11th 9:00 PM ET to Sunday, February 12th 07:30 AM ET

RogerI — Sun, 12 Feb 2017 15:29:48 GMT

Does anyone notice any updates or added features? What about bug fixes?

I don't see any! Considering the long string of maintenance downtimes, it's not clear PM is getting value for their money!

Re: System Maintenance -February 11th 9:00 PM ET to Sunday, February 12th 07:30 AM ET

zhadj030 — Sun, 12 Feb 2017 17:55:35 GMT

@Rogerl maintenance don't always bring new features; they tend to fix broken stuff that me and you might suffer from and might not realize yet.

Re: System Maintenance -February 11th 9:00 PM ET to Sunday, February 12th 07:30 AM ET

s2scotty — Sun, 12 Feb 2017 20:26:34 GMT

Thanks for the proactive heads up.