topic Re: Top Contributors November 2016 + 2 New Oracles Revealed in Announcements

Top Contributors November 2016 + 2 New Oracles Revealed

Jeremy_M — Fri, 09 Dec 2016 16:15:56 GMT

Hey Community,

November was another busy and exciting month, as we continued to offer our infamous $40/ 4GB plan. As a result of the promotion, we saw a big increase in new members to our Community, many having lots of questions. We also saw a huge increase in the number of Community members who were helping others out. A big thanks to each and every one of you for offering a warm Public Mobile welcome and for stepping up to help your fellow Community members in their time of need. Your commitment to helping others has truly been demonstrated over the past several weeks, and we are so fortunate to have such an awesome, caring group!

Let’s quickly look at some of the highlights from this past month:

We launched our highly anticipated U.S. Roaming Add-Ons- Check out the full details This idea was initially suggested in our Public Lab. From there, Community support sky-rocketed, and we are ecstatic to finally bring this idea to life.
Our $40/ 4GB promo plan continued until November 20^th- This promo generated a lot of interest, and unfortunately created a backlog in our ability to promptly address support requests. It also brought to light some fractures in our systems and opportunities to improve our support, which we will be actively working on. Thank you for your patience and for sticking with us through what has been a busy and challenging time.
@seltaeb1956 created an awesome post which helped many port their numbers over successfully! Awesome job!

With the influx of new customers, also came an influx of Community help! Thanks to everyone who started a discussion, helped solve a question, and a big thanks to those who even wrote instructional topics on how things work. We would also like to extend our thanks to the following people.

Our Oracles

You’ll know our Oracles, our top 0.1% community contributors, as @srlawren, @Luddite, and @imm1304. These three really know their stuff and have been helping new Community members left, right and centre. With their combined efforts they made over 1000 replies, and received 1200 Bravo’s. They have the role of being part tech wizard, part Boy Scout and part Jedi master down pat.

This past month also allowed a couple of members to shine, and we are excited to introduce two new Oracles to the Community. These two new Oracles have been with Public Mobile for over a year, and have been very active right from the start. Together, they have contributed over 6000 replies, received over 4000 Bravo’s and have provided hundreds of solutions.

Please welcome Public Mobile’s latest Oracles!

NDesai and formerly known as dhanadhan

NDesai is an IT whiz! After years of work experience and a strong passion for what he does, he has a wide breadth of IT knowledge including computer hardware/ software, networking, programming, web development, wireless and security. As a result, he has a hard time going anywhere without his computer and phone. I’m sure many of you can relate, right? NDesai is also an avid Vancouver Canucks and New England Patriots Fan.

Rockdaddy22

Rockdaddy22 loves the Public Mobile Community because he loves helping others and sharing his knowledge about phones and how they work. He also has a strong appreciation for the Public Mobile moderators, and all the work that they do! Aside from his Community involvement, Rockdaddy22 likes to watch movies, collect coins and is a big fan of the Toronto Raptors.

Our Top 0.5%

We’d also like to thank our Community members who made it to the top 0.5% this month. Together, December’s Top 0.5% contributed over 2400 replies, and received over 1600 Bravo’s. Truly amazing!

We also want to give a shout-out to these members who have also been very active – posting, answering questions, providing feedback and getting Bravos. Keep it up!

@computergeek541, @neo911, @McLaren, @nishufan, @imcphers, @ute1978, @ckl, @Chaos_Scorpio, @jamestneutron, @jheili99 and many more….

To recognize your contribution this past month we have added a badge, based on your contribution level, to your Community profile. A Community Reward will be also be given to all contributors on a reward eligible plan on your next payment due date.

A Community Reward will be given to all the contributors on a reward-eligible plan on your next payment due date. Earning a Community Reward is easy. All you have to do is give help to your fellow Community members, acknowledge solutions, and share ideas. And, of course, your suggestions and feedback will help us create a better experience for everyone.

Here’s how you can get started –

See a post you like? Show it some love and give it a bravo!

If someone is able to deliver a great solution to your problem, mark their response as an “Accepted Solution” to appreciate the efforts of your helper

To learn more visit our Community Wiki`s

Re: Top Contributors November 2016 + 2 New Oracles Revealed

kav2001c — Thu, 08 Dec 2016 14:17:46 GMT

Wow 2 new Oracles? Congrats guys!

Re: Top Contributors November 2016 + 2 New Oracles Revealed

daredogg — Thu, 08 Dec 2016 14:18:20 GMT

@Rockdaddy22 lived on the Community this past month... it's fitting he has been made an Oracle!

Re: Top Contributors November 2016 + 2 New Oracles Revealed

ShawnC13 — Thu, 08 Dec 2016 14:23:11 GMT

Congrats to everyone it was a crazy month for sure and thank you for all of your help!!

Special congrats to the two new Oracles

Re: Top Contributors November 2016 + 2 New Oracles Revealed

ech_786 — Thu, 08 Dec 2016 14:22:51 GMT

Congrats everyone .. great work ... and thanks for helping out our communiity.

Cheers!

Re: Top Contributors November 2016 + 2 New Oracles Revealed

Rockdaddy22 — Thu, 08 Dec 2016 14:24:27 GMT

Congratulations to everyone mentioned 🙂 This month was the craziest month I've ever seen here, and I'm really proud of the hard work ALL the mods provided.

It's a humbling experience being named an oracle, I'm no tech whiz or anything lol, just a regular joe customer who loves PM's model. I look forward to seeing this company do amazing things in the new year. They've learnt a LOT lessons, and I hope to see the fruits of those lessons.

Re: Top Contributors November 2016 + 2 New Oracles Revealed

Rockdaddy22 — Thu, 08 Dec 2016 14:24:52 GMT

Thanks guys 🙂

Re: Top Contributors November 2016 + 2 New Oracles Revealed

ech_786 — Thu, 08 Dec 2016 14:25:40 GMT

@Rockdaddy22 Great work sir 🙂

Re: Top Contributors November 2016 + 2 New Oracles Revealed

daredogg — Thu, 08 Dec 2016 14:26:33 GMT

Jeremy said our current oracles were... part tech wizard, part Boy Scout and part Jedi master. I'd like to know which one is which, since there's 3 of them?!

Let me take a stab at it...

Jedi Master... @imm1304 because he has a cool first name

Boy Scout... definitely @Luddite because he seems to be old school

Tech Wizard... would have to be @srlawren

Re: Top Contributors November 2016 + 2 New Oracles Revealed

imm1304 — Thu, 08 Dec 2016 14:32:35 GMT

Lets start by thanking all the members of the community, whether mentioned here or not, for making this community better with their helpful contirbutions. (Thanks @Martin)

Congratulations to all the top contributors.

Welcome @NDesai and @Rockdaddy22 to the Oracle side. I wholeheartedly agree that the 2 of you are truly deserving of this promotion. Happy to see your consistently positive and helpful contributions for more than a year getting rewarded.

Special thanks to @Jeremy_M and the super awesome team of mods who have been working tirelessly to get through the backlog.

Lets have a great December in the community.

Re: Top Contributors November 2016 + 2 New Oracles Revealed

imm1304 — Thu, 08 Dec 2016 14:37:29 GMT

@daredogg, you have us all figured out! Or do you?

Re: Top Contributors November 2016 + 2 New Oracles Revealed

srlawren — Thu, 08 Dec 2016 14:50:59 GMT

@imm1304 said pretty much verbatim what I would have 🙂

This has definitely been a challenging time during and since the promo plan, and many stepped up to help out in unprecedented levels. Named or not, thanks all who helped make the community a better place. And I'm delighted to see @Rockdaddy22 and @NDesai added to the oracles! Welcome guys!

Re: Top Contributors November 2016 + 2 New Oracles Revealed

srlawren — Thu, 08 Dec 2016 14:52:15 GMT

@daredogg I think @Jeremy_M was taking a lot of poetic license, but I did enjoy your guesses. 🙂

Re: Top Contributors November 2016 + 2 New Oracles Revealed

crazycolby — Thu, 08 Dec 2016 15:17:23 GMT

great to hear that, Congrats everyone and thanks for helping out our communiity. best wish to everyone!

Re: Top Contributors November 2016 + 2 New Oracles Revealed

ute1978 — Thu, 08 Dec 2016 15:35:04 GMT

Re: Top Contributors November 2016 + 2 New Oracles Revealed

SD08 — Thu, 08 Dec 2016 15:36:20 GMT

Congratulations to the new oracles, NDesai and Rockdaddy22!

Congrats as well to all top contributors, great work!

Re: Top Contributors November 2016 + 2 New Oracles Revealed

stonechucker — Thu, 08 Dec 2016 15:53:36 GMT

Congratulations to @Rockdaddy22 and @NDesai. Well deserved titles I'm sure!

Thanks also to the community for allowing me to assist as much as I can with your struggles 🙂 We are a generally friendly bunch.

For last month, I personaly felt I dropped off compared to the previous month in my activity - I was getting swamped trying to gte through all the posts. Including the good, the bad, and the truly frustrating.

Thanks and congratulations to everyone!

Re: Top Contributors November 2016 + 2 New Oracles Revealed

Chaos_Scorpio — Thu, 08 Dec 2016 16:00:37 GMT

@Rockdaddy22 @NDesai

Come on change your name icons already! take advantage of a custom image!!

Congrats you too on the shiny star, and congrats to the rest of us folk.

Re: Top Contributors November 2016 + 2 New Oracles Revealed

Pier — Thu, 08 Dec 2016 16:10:32 GMT

Ohh! Awesome! Congrats guys. Keep it up.........

Re: Top Contributors November 2016 + 2 New Oracles Revealed

Mana — Thu, 08 Dec 2016 16:12:52 GMT

Many congrats!!! to you guys.

And thank you very much for all your help.