topic Re: Scheduled Maintenance on August 11th in Announcements

Scheduled Maintenance on August 11th

Ck_PM — Fri, 09 Aug 2024 15:35:37 GMT

Hello Community,

We wanted to give you an update that Activations, My Account Access and Ticket submissions will be unavailable during the following maintenance window:

August 11 | 12:00 AM EST to 10:00 AM EST or August 10 | 9:00 PM PST to 7:00 AM PST

During this time you will be unable to log into:

My Account | Website or App
PublicMobile.ca will still be available to view.
Community
Community will still be available to view only.
Chatbot
You will be unable to submit a ticket through our virtual assistant, but you can still ask questions for help information.

Once splash pages are down, you will be able to complete your activation or log into your account.

- The Public Mobile Team

Re: Scheduled Maintenance on August 11th

Chalupa_Batman — Fri, 09 Aug 2024 15:36:58 GMT

Thanks for the heads up @Ck_PM .

Re: Scheduled Maintenance on August 11th

hTideGnow — Fri, 09 Aug 2024 15:47:23 GMT

thanks @Ck_PM

Re: Scheduled Maintenance on August 11th

TheSterlinger — Fri, 09 Aug 2024 15:57:11 GMT

@Ck_PM

Thanks for the warning.

Re: Scheduled Maintenance on August 11th

Dorothy001 — Sun, 11 Aug 2024 17:45:39 GMT

Us the updated done? I'm not able to make or receive phone calls. I was fine yesterday

Re: Scheduled Maintenance on August 11th

AlirezaChaychi — Sun, 11 Aug 2024 19:08:50 GMT

I cannot login to the app. It lets me login with the captive window, then kicks me back to the login page. Is anyone else having this issue?

Re: Scheduled Maintenance on August 11th

John_Albert — Sun, 11 Aug 2024 20:47:16 GMT

Seems to be a ton of scheduled maintenance, with puzzling AM end times