topic [Resolved] Data Usage Dashboard Issue in Announcements

[Resolved] Data Usage Dashboard Issue

J_PM — Fri, 23 Jun 2023 00:13:45 GMT

Hey Community,

We are aware that some of you are experiencing a glitch on your data consumption meter. If you are impacted, be assured your data services remain unaffected, as the problem is isolated to only display. Our teams are actively engaged and working on a fix. We'll provide updates as they become available.

Thank you,

The Public Mobile Team

Re: [Open Issue] Data Usage Dashboard Issue

Handy1 — Thu, 22 Jun 2023 20:57:40 GMT

@J_PM Thanks for the update

Re: [Open Issue] Data Usage Dashboard Issue

dabr — Thu, 22 Jun 2023 21:43:28 GMT

Looks like this particular issue has been fixed now as I don't see the negative data numbers in My Account any longer.

Re: [Open Issue] Data Usage Dashboard Issue

Grinch — Fri, 23 Jun 2023 01:33:20 GMT

@J_PM

Not sure if the is the same issue. But ever since the changes I keep getting hit with .01 of data once or twice a day at various times.

This community account is NOT linked to the phone number as "that" account has been out of order for a month and CSA's have not resolved.

The only thing is....the device.....a ZTE WF723 does not use Data.

Re: [Resolved] Data Usage Dashboard Issue

softech — Fri, 23 Jun 2023 02:31:02 GMT

@J_PM

Thanks for the update, mine fixed too