topic Re: [Resolved] Checkout Glitch in Announcements

[Resolved] Checkout Glitch

J_PM — Thu, 20 Apr 2023 17:42:15 GMT

Hey Community,

Earlier this week we identified an glitch on the checkout page where customers were experiencing multiple SIMs added to their order list - the issue is now resolved. We appreciate all your feedback to help support this fix.

Thank you,

Public Mobile Team

Re: [Resolved] Checkout Glitch

softech — Thu, 20 Apr 2023 17:43:33 GMT

confirmed working!!

Thanks @J_PM

Re: [Resolved] Checkout Glitch

maximum_gato — Thu, 20 Apr 2023 17:49:55 GMT

Woo-hoo! Now have you solved the missing Sim card issue? You know when they never show up after they are "shipped"?

Edit:

Thanks to @LitlLdy for her diligence to get this glitch fixed by pm. The squeaky wheel gets the grease most of the time. But sometimes they just throw it in the trash and get a whole new wheel! 🛞🛞🛞🛞🦼🦽🚲🛴🛵🏍🚜🛺🛻🚛🚚

Re: [Resolved] Checkout Glitch

LitlLdy — Thu, 20 Apr 2023 17:48:00 GMT

@J_PM wrote:
Hey Community,

Earlier this week we identified an glitch on the checkout page where customers were experiencing multiple SIMs added to their order list - the issue is now resolved. We appreciate all your feedback to help support this fix.

Thank you,

Public Mobile Team

@J_PM , thank you for the update! I appreciate it.

Re: [Resolved] Checkout Glitch

LitlLdy — Thu, 20 Apr 2023 18:12:45 GMT

@maximum_gato , thank you! I promise I tried very hard! I was quite persistent being it is a very important part of PM services! I let a lot of things slide!

Re: [Resolved] Checkout Glitch

dust2dust — Thu, 20 Apr 2023 18:08:25 GMT

@LitlLdy- And I can't think that without your prodding that this would not have been noticed. So thanks. And thanks to @J_PM for listening and updating. Communication for a communications company is always paramount.

While we're all chummy and cheery and tagging seems to get somewhere, maybe Public could see its way clear to enabling volte on any device on their system and any device that signs up. If the phone is able to do volte then great. If not then oh well. As long as the switch is flipped on Publics side that's all Public needs to do. Otherwise it looks like a lot like a selective whitelist at the whim of Public. Not cool. Not in keeping with bringing ones own phone.

I have a sim card. It works too. On lte. And it turns out my device is able to do volte. So please Public get over yourselves and allow any and all devices to use their volte capability if present.