topic Re: Lunar New Year Offer in Announcements

Lunar New Year Offer

Catherine_T — Mon, 22 Feb 2021 15:49:24 GMT

[Edited on Feb 22, 2021 - Offer entry extended to Feb 28, 2021]

Hey Community!

To celebrate Lunar New Year, for a limited time only, Public Mobile customers can get a 1GB data bonus every month for 8 months, plus a one-time add on of 500 China, Hong Kong, Taiwan and Macau long distance minutes on select plans.

Offer Details:

Offer applies to the $25, $35, $40, $45 and $50 plans.
500 minutes Long Distance Add-on is a one-time add on, and applies to the following locations: China, Hong Kong, Taiwan and Macau.

How to Get this Offer:

Submit your email address here before Feb 28, 2021, 11:59PM EST
Once your email address has been successfully submitted, you will receive a confirmation email with a promo code.
Activate on an eligible plan online or in-store with the promo code before March 6, 2021, 11:59PM EST to redeem this offer.

How to Activate:

If you need to purchase a SIM card, click here to order a SIM card online through Public Mobile. Your SIM card will be shipped within 3 to 7 business days (please expect a longer shipping time due to COVID-19 measures). You can also order your SIM card through Amazon, and choose your shipping speed. Alternatively, you can purchase a SIM card by locating a retailer near you.
Visit activate.publicmobile.ca to activate online, or activate in-store
Bonus data and one-time add-on will be automatically applied to eligible rate plans within 30 days of activating, and for 8 months after activation.

Good to know:

Any unused minutes will roll over to your next cycle.
This offer is not stackable with other in-market offers.
This offer is subject to change without notice.

To learn more about Public Mobile, click here.

- The Public Mobile Team

Re: Lunar New Year Offer

Anonymous — Sat, 30 Jan 2021 03:33:09 GMT

~~A nearly flawless writing of an offer.~~ 😞

In thinking of prior offers, this one doesn't say that you can't change plans. ie. down to the $15 plan after initial activation. So by omission...you can!

Re: Lunar New Year Offer

HALIMACS — Sat, 30 Jan 2021 01:26:57 GMT

Way to go, Public Mobile. Great recognition and offer.

xin nian hao

Re: Lunar New Year Offer

mitchnet12 — Sat, 30 Jan 2021 01:43:20 GMT

It's great to be a Public Mobile customer!

Re: Lunar New Year Offer

kselmak — Sat, 30 Jan 2021 01:45:04 GMT

Thanks for the offer

Do they have to keep the same plan do receive bonus data for 8 months?

Re: Lunar New Year Offer

TheGx — Sat, 30 Jan 2021 01:47:12 GMT

Re: Lunar New Year Offer

computergeek541 — Sat, 30 Jan 2021 02:17:09 GMT

I know that some new customers look for different things when considering joining than others, but I think that everyone knows what I think about this promotion. It's another short term offer that I believe will lead to churn when customers approach the 8 month mark. Maybe, Public can consider stacking this with something else? (I don't actually know of anything - just encouraging Public to make a better offer).

Hopefully, the actual plans can improve in comparisons to competitor $27 and $36 plan offers.

Re: Lunar New Year Offer

computergeek541 — Sat, 30 Jan 2021 02:42:32 GMT

@Anonymous wrote:
A nearly flawless writing of an offer. 🙂
In thinking of prior offers, this one doesn't say that you can't change plans. ie. down to the $15 plan after initial activation. So by omission...you can!

@Anonymous @Catherine_T

I believe that this can be interpreted as being available to existing Public Mobile customers, even though I know from experience that is a new customer promotion.

This part doesn't say that it's for new customers:

"To celebrate Lunar New Year, for a limited time only, Public Mobile customers can get a 1GB data bonus every month for 8 months, plus a one-time add on of 500 China, Hong Kong, Taiwan and Macau long distance minutes on select plans. "

As for the next part, my activation date in 2016 is before March 6, 2021. The argument could be made that changing to one of the mentioned plans is "activating" it. For past promotions, even when it's specifically mentioned that the offer is only for new account activations, some existing customers still get confused.

"How to Get this Offer:

Submit your email address here before Feb 21, 2021, 11:59PM EST
Once your email address has been successfully submitted, you will receive a confirmation email with a promo code.
Activate on an eligible plan online or in-store with the promo code before March 6, 2021, 11:59PM EST to redeem this offer."

Also, I just noticed that a certain blue brand is offering a 2GB bonus for each of the next 8 months on $35+ plans.

Re: Lunar New Year Offer

will13am — Sat, 30 Jan 2021 02:42:47 GMT

@computergeek541 wrote:
I know that some new customers look for different things when considering joining than others, but I think that everyone knows what I think about this promotion. It's another short term offer that I believe will lead to churn when customers approach the 8 month mark. Maybe, Public can consider stacking this with something else? (I don't actually know of anything - just encouraging Public to make a better offer).

Hopefully, the actual plans can improve in comparisons to competitor $27 and $36 plan offers.

Public Mobile is heavily invested in the reward system as a means of bringing plan costs down, sometimes well below base plan costs. I cannot see major changes to base plan costs as a result. Being a longer term customer, be careful what you wish for. You know why you are still here. That said, this deal is the longest running promo yet. By comparison it is one of the best offers ever.

Re: Lunar New Year Offer

computergeek541 — Sat, 30 Jan 2021 02:52:43 GMT

@will13am wrote:
@computergeek541 wrote:
I know that some new customers look for different things when considering joining than others, but I think that everyone knows what I think about this promotion. It's another short term offer that I believe will lead to churn when customers approach the 8 month mark. Maybe, Public can consider stacking this with something else? (I don't actually know of anything - just encouraging Public to make a better offer).

Hopefully, the actual plans can improve in comparisons to competitor $27 and $36 plan offers.
Public Mobile is heavily invested in the reward system as a means of bringing plan costs down, sometimes well below base plan costs. I cannot see major changes to base plan costs as a result. Being a longer term customer, be careful what you wish for. You know why you are still here. That said, this deal is the longest running promo yet. By comparison it is one of the best offers ever.

Perhaps the churn rate won't be as bad compared to monetary discount promotions. I feel that such offers don't actually hep the long term customers as the rewards that the existing customer would receive from new customers joining will be temporary. It would be interesting to see statistics about the churn percentages for Public Mobile,although I don't believe that Telus provides individualized brand statistics specific to Public Mobile in the shareholder reports. I suppose that the concern that I have is the possibility that many new customers are going from promo to promo at different brands every few months.

Re: Lunar New Year Offer

cin7 — Sat, 30 Jan 2021 03:22:19 GMT

Thanks for the new offer! I'll share it with family/friends.

Re: Lunar New Year Offer

hycm53 — Sat, 30 Jan 2021 03:36:55 GMT

I wonder this is only for new customer ?

Re: Lunar New Year Offer

computergeek541 — Sat, 30 Jan 2021 04:24:32 GMT

@hycm53 wrote:
I wonder this is only for new customer ?

It is only for new account activations, but tthe fact that you're asking is the point that I was trying to make earlier.

Re: Lunar New Year Offer

dlambro — Sat, 30 Jan 2021 04:49:40 GMT

If someone entered their email address for the 1 month free and 5gb add on (prior promo) and hasn't activated yet (as the terms say need to activate by Feb 8th), can they also receive this Lunar New year offer? If my dad activates the plan next week, say $25/m plan, will he receive the $25 credit, plus 5bg data add on, plus this extra 1 gb/month for 8 months?

Re: Lunar New Year Offer

computergeek541 — Sat, 30 Jan 2021 04:54:27 GMT

@dlambro wrote:
If someone entered their email address for the 1 month free and 5gb add on (prior promo) and hasn't activated yet (as the terms say need to activate by Feb 8th), can they also receive this Lunar New year offer? If my dad activates the plan next week, say $25/m plan, will he receive the $25 credit, plus 5bg data add on, plus this extra 1 gb/month for 8 months?

Sorry, but this announcement says that:

"This offer is not stackable with other in-market offers."

Re: Lunar New Year Offer

HALIMACS — Sat, 30 Jan 2021 05:20:13 GMT

@computergeek541 wrote:
@hycm53 wrote:
I wonder this is only for new customer ?
It is only for new account activations, but tthe fact that you're asking is the point that I was trying to make earlier.

It is a good point, @computergeek541 . The use of the term "Public Mobile customers" suggests those who currently are in receipt of Public Mobile service.

The promotion currently worded as: "To celebrate Lunar New Year, for a limited time only, Public Mobile customers can...", should read as, "To celebrate Lunar New Year, for a limited time only, prospective Public Mobile customers can..."

Or simply, "To celebrate... if you activate a new Public Mobile account you can..."

Re: Lunar New Year Offer

BasesLoadedWalk — Sat, 30 Jan 2021 05:36:04 GMT

I find this offer is discriminatory against those of non-Asian race. This offer should include long distance minutes to anywhere in the world. By limiting this offer to only China, it unfairly benefits a certain race, and as such is illegal discrimination of those of other races and nationalities. Telus is opening themselves up for a discrimination lawsuit.

Re: Lunar New Year Offer

Anonymous — Sat, 30 Jan 2021 06:38:37 GMT

I don't know about you but I'm of the human race. Pretty sure the rest of us apes are too.

So the Diwali promo a while ago will have been the same thing then? That was minutes to India or something.

The whole overwhelming onslaught of the late December partying isn't enough balance for you?

Would you pony up the costs of said lawsuit? Expect a big cash payout to recover the initial outlay?

This can't be serious.

Re: Lunar New Year Offer

darlicious — Sat, 30 Jan 2021 06:51:04 GMT

@BasesLoadedWalk

OMG....really? By omission you are saying no one but those of asian descent would want to call China, Macao, Taiwan and Hong Kong. Not only are they major centres of business with many Canadian connections there is also the colonial history of occupation by the British and the Portugese. Your comment is incendiary and not helpful in the context of the community and its purpose.

Re: Lunar New Year Offer

Triguy — Sat, 30 Jan 2021 12:46:56 GMT

This is a sweet deal for new customers.