topic Re: FLASH SALE: Get your second month FREE when you activate online in Announcements

FLASH SALE: Get your second month FREE when you activate online

Catherine_T — Fri, 11 Dec 2020 15:04:14 GMT

Hey Community,

Effective December 11, 2020, until December 14, 2020, 11:59PM ET, new customers can get their second month free when they activate on select plans.

This offer is available to new customers only. Rules and conditions apply.

Plan Eligibility:

Quebec: Customers must activate on any plan of $28 or higher
Rest of Canada: Customers must activate on any plan of $35 or higher

How to Get this Offer:

Submit your email address here before December 14, 2020, 11:59PM ET.
Receive a confirmation message that the email address you’ve submitted is now eligible for the offer.
Activate on an eligible plan online before December 25, 2020, 11:59PM ET to redeem this offer.

How to Activate:

If you need to purchase a SIM card, click here to order a SIM card online through Public Mobile. Your SIM card will be shipped within 3 to 7 business days. You can also order your SIM card through Amazon, and choose your shipping speed. Alternatively, you can purchase a SIM card by locating a retailer near you.
Visit activate.publicmobile.ca to activate at home on any plan by December 25, 2020, 11:59PM ET.
The credit value that you will receive will be equal to the price of the rate plan on which you activated your SIM card. This credit will cover the rate plan cost only. It will not cover additional costs such as Add-Ons.
Eligible customers will be credited the 30-day rate plan amount within 30 business days. These credits will count towards your next plan renewal.
You will not need to top-up your account at your first renewal date, unless you purchase Add-Ons, change or future-date your plan to a more expensive plan during the first 30 days. Note that, if you have registered for AutoPay, you will continue to receive your $2 AutoPay reward every 30 days. All Reward rules, which can be found at publicmobile.ca/rewardrules, apply.

To learn more about Public Mobile, click here.

- The Public Mobile Community Team

Re: FLASH SALE: Get your second month FREE when you activate online

computergeek541 — Fri, 11 Dec 2020 15:47:58 GMT

@Catherine_T

On the homepage, it states that customers can activate in-store for this offer as well. Is that the case as long as that is done before the end of day on December 14?

From the first page when loading publicmobile.ca:

"Flash Sale. Get one month of free service.

For a limited time only, get your second month of service for $0 when you activate on select plans, online and in-store.* Don’t miss out on this great deal!"

Re: FLASH SALE: Get your second month FREE when you activate online

Gunner123 — Fri, 11 Dec 2020 15:11:17 GMT

@Catherine_T Sounds great thankyou!!

Re: FLASH SALE: Get your second month FREE when you activate online

iliketotalk — Fri, 11 Dec 2020 15:09:52 GMT

@Catherine_T keep the great deals coming

Re: FLASH SALE: Get your second month FREE when you activate online

kaytus — Fri, 11 Dec 2020 15:23:46 GMT

Yup...

It is so simple.. It called timing.

Just want to test the network single before I go to another plan.

I lost that $5 for 6months and this deal.

Wrong timing for a new activation.

Re: FLASH SALE: Get your second month FREE when you activate online

kselmak — Fri, 11 Dec 2020 15:46:27 GMT

Thanks for the promo

Lots if people still don't need much data especially now when we're about to got holidays and since areas have increased measured, too bad about the lower limit

Still a great deal for those who need more data

Re: FLASH SALE: Get your second month FREE when you activate online

kselmak — Fri, 11 Dec 2020 15:48:21 GMT

@Catherine_T

Could you please clarify if it's online only or both online and in store

Thanks

Re: FLASH SALE: Get your second month FREE when you activate online

SD08 — Fri, 11 Dec 2020 16:20:06 GMT

Thanks, PM. For most customers, this non-Black Friday promo is actually better than your recent Black Friday deal ($30 off on activation of $35 or higher plan).

Re: FLASH SALE: Get your second month FREE when you activate online

Catherine_T — Fri, 11 Dec 2020 19:44:54 GMT

@kselmak wrote:

@Catherine_T

Could you please clarify if it's online only or both online and in store

Thanks

Hi there! This applies for both online and in-store activations.

Thanks,

Catherine

Re: FLASH SALE: Get your second month FREE when you activate online

fujiyama — Fri, 11 Dec 2020 19:57:10 GMT

Thank you for the flash sale. Hopefully this along with the holiday gifts will get me some referrals 🙂

Re: FLASH SALE: Get your second term FREE when you activate ANYWHERE

Anonymous — Fri, 11 Dec 2020 20:05:50 GMT

@Catherine_T wrote:
@kselmak wrote:
@Catherine_T
Could you please clarify if it's online only or both online and in store
Thanks
Hi there! This applies for both online and in-store activations.

Thanks,
Catherine

@Catherine_T

Soo....ok...why can't you make consistent messaging everywhere? One place says online, another place says either. etc.

It would save your valuable time not clarifying the messaging every time if the wording was consistent and clear to begin with. Same with 30 business days. No..it's just 30 days.

I'd be happy to join your marketing team for a small salary to check and verify that messaging is consistent everywhere. 🙂

Re: FLASH SALE: Get your second month FREE when you activate online

computergeek541 — Fri, 11 Dec 2020 20:07:22 GMT

@Catherine_T wrote:
@kselmak wrote:
@Catherine_T
Could you please clarify if it's online only or both online and in store
Thanks
Hi there! This applies for both online and in-store activations.

Thanks,
Catherine

@Catherine_T

In store only up until Dec. 14 11:59pm EST, correct? I wouldn't want people complaining that they registered for the offer, activated by Dec. 25 11:59pm EST but didn't get the credit.

Re: FLASH SALE: Get your second month FREE when you activate online

AE_Collector — Fri, 11 Dec 2020 20:29:01 GMT

@kaytus wrote:
Yup...

It is so simple.. It called timing.

Just want to test the network single before I go to another plan.

I lost that $5 for 6months and this deal.

Wrong timing for a new activation.

@kaytus

How so? You can register your email address by Sunday and Willa have until Christmas Day to activate. Lots of time to test the signal. Anyone near you on Telus should have a very similar signal.

AE_Collector

Re: FLASH SALE: Get your second month FREE when you activate online

AE_Collector — Sat, 12 Dec 2020 01:21:20 GMT

There is that always confusing “Register your email address Before December 14” statement as well. “Before December 14” likely MEANS “BY December 13” thus by midnight EASTERN time Sunday. Never a good idea to word it like that, this has caused endless confusion and bad feelings in the past. If it really is Friday, Saturday and Sunday to register (not Monday as well) it should be worded “Register your email address BY Midnight Eastern Time Zone Sunday December 13” not BEFORE December 14.

AE_Collector

Re: FLASH SALE: Get your second month FREE when you activate online

computergeek541 — Fri, 11 Dec 2020 20:43:15 GMT

@AE_Collector wrote:
There is that always confusing “Register your email address Before December 14” statement as well. Before December 14 MEANS BY December 13 thus by midnight EASTERN time Sunday. Never a good idea to word it like that, this has caused endless bad feelings in the past. If it really is Friday, Saturday and Sunday to register (not Monday as well) it should be worded “Register your email address BY Midnight Eastern Time Zone Sunday December 13” not BEFORE December 14.

This depends on the definition used, and is the very reason people avoid using the term midnight. I consider midnight to not be the start of a day but actually the end of a day. I am aware that electronic device change the date at midnight, but not everyone agrees with that. I agree with you that it really should say before the end of day on December 14th. In the details that I see, the webpage says "Effective December 11 2020 until December 14 2020 at 11:59PM ET."

Re: FLASH SALE: Get your second month FREE when you activate online

Nicolebonte — Sat, 12 Dec 2020 20:41:57 GMT

Thanks

Re: FLASH SALE: Get your second month FREE when you activate online

Nicolebonte — Sat, 12 Dec 2020 20:43:46 GMT

It's only online

Re: FLASH SALE: Get your second month FREE when you activate online

mm80 — Sat, 12 Dec 2020 20:45:17 GMT

@Nicolebonte wrote:
It's only online

It's available in-store too this weekend.

Re: FLASH SALE: Get your second month FREE when you activate online

AE_Collector — Sat, 12 Dec 2020 23:11:27 GMT

More than just “the weekend”. Register your email by Monday evening. Then you can activate an account online (yourself) or at a dealer through until Christmas Day. Most of these have been Online Only meaning YOU do it yourself Online but this one is either way.

So even if you are just thinking about it....register your email address and you will have until Christmas Day to think about it and get it done. If doing it yourself the need for a SIM card is the main thing to get to work on. Ordering from Public Mobile seems to ALWAYS take weeks and there is now less than 2 weeks to get activated. I would say pick it up at a dealer or order one from Canadian Cell Supplies.

AE_Collector

Re: FLASH SALE: Get your second month FREE when you activate online

computergeek541 — Sat, 12 Dec 2020 21:13:04 GMT

@AE_Collector wrote:
More that “the weekend. Register your email by Monday evening. Then you can activate an account online (yourself) or at a dealer through until Christmas Day. Most of these have been Online Only meaning YOU do it yourself Online but this one is either way.

I wouldn't be so sure of that. The reason for having the offer registration up until now has always been to allow time for SIM cards to arrive that have been shipped. As such, I can't see in-store activation done after December 14th being eligible for this offer. I asked Catherine for further clarification but have not yet received an answer. Public Mobile has done these sorts of offers before and the in-store eligibility was only good for the same period of time as the online offer registration.