topic Re: Guess What?! (Hint: We had to update our Terms of Service to do this) in Announcements

Guess What?! (Hint: We had to update our Terms of Service to do this)

Brooke_C — Thu, 22 Sep 2016 20:03:39 GMT

We’ve got another BIG and EXCITING announcement to make!

We will be launching US roaming in November this year! Many members have been patiently waiting for this to arrive and we are ecstatic to be making this announcement. Members like @robbytwotwo, @carloscmd, @ckndr47, @nishufan, @McLaren, @makkahn28, @imm1304, @Cookin, @srlawren and many more have been submitting or promoting ideas about US roaming on our Public Lab, saying things like:

“The plans offered here are great. I am waiting for some sort of roaming to be offered though...”

And

“First of all kudos to PM for such an amazing service...Now that we are growing, would love to see a US Roaming option”

We would like to extend a huge thank you to those that submitted the idea and to those who supported the idea by giving it a bravo. We have listened to your feedback and recommendations, and are excited to be bringing this idea to life.

Think about the convenience…the freedom… No longer will you need to purchase a different SIM card when you travel to the States. No longer will you need to travel to the States without any service at all. No longer will you have an excuse to not respond to your parents/ girlfriend/ boyfriend etc. (Whoops- that was a good thing.)

Anyway, we veered off topic just a tad. Soon you will be able to connect to AT&T and T-Mobile networks when you travel to the states. AT&T and T-Mobile’s coverage includes all 50 states, plus Puerto Rico and the US Virgin Islands. So, whether you are travelling to the snow-capped mountains in Alaska or to Florida's sunny beaches, we will have you covered.

In order to roam, you will have the flexibility to choose 10 day Add-ons that include talk only, text only, data only or a bundle of all three services. We are still finalizing the Add- on price points and the exact launch date, so stay tuned for more information. We have also updated our Terms of Service to incorporate US roaming, so please be sure to read it here.

-Public Mobile Community Team

Re: Guess What?! (Hint: We had to update our Terms of Service to do this)

nishufan — Thu, 22 Sep 2016 20:03:59 GMT

That's awesome. I can't wait to see it. Waiting for details. Good job PM😉

Re: Guess What?! (Hint: We had to update our Terms of Service to do this)

Jsauter — Thu, 22 Sep 2016 20:17:03 GMT

Awesome! This will save me from awkwardly dropping my US sim card while the aircraft is landing!

Re: Guess What?! (Hint: We had to update our Terms of Service to do this)

Cookin — Thu, 22 Sep 2016 20:42:47 GMT

That is great news indeed ... thanks!

Re: Guess What?! (Hint: We had to update our Terms of Service to do this)

ThatSeaOtter — Thu, 22 Sep 2016 20:42:54 GMT

Very pleased to see this announcement for PM and I'm looking forward to reading the details!!

Cheers!

Re: Guess What?! (Hint: We had to update our Terms of Service to do this)

makkahn28 — Thu, 22 Sep 2016 20:46:30 GMT

I knew PM would, it was, inevitable. So far, Delicious.

Now, Hoping US Roam functions and ppl use it, as it may help bring other regions in the Public Eye.

Imagine, In Cuba, Cuban Cigars is popular, but if Roam was there, ppl can ask, um, I'm in this lovely Cuban Cigars shop, what do you wish for me to pick up?

This is what will give PM the Public edge, and all under a Prepaid banner.

Long live PM, and the Public Roaming experience.

@Brooke_C, what title will PM call it?

Rogers has Roam like Home

Bell, Ding Dong

Virgin Mobile, gift cards

PM should call there's

Roam Publicity,

Roam Publicly

Public Roam

Public Playground Roam

So Happy and excited

Re: Guess What?! (Hint: We had to update our Terms of Service to do this)

Shazia_K — Thu, 22 Sep 2016 20:48:20 GMT

@makkahn28,

Finally, your wish came true 😄

Re: Guess What?! (Hint: We had to update our Terms of Service to do this)

makkahn28 — Thu, 22 Sep 2016 21:02:08 GMT

Yes, it really has.

Just curious, is it Only 10 days, or will there be some Flex, like 3 Day or 4 Day, 10, 14, just to be sure.

Also, would be great for those who do let's say 3-4 Day a wk in US, so would make some sense, to avoid wasted days, to a degree of course.

But, other than that, great.

I'm assuming, Talk and Txt, either Unlim, or a # of Mins.

That would be my estimated and analyzed guess.

Re: Guess What?! (Hint: We had to update our Terms of Service to do this)

makkahn28 — Thu, 22 Sep 2016 21:03:28 GMT

Also, if Roam too effect on Nov 10, That would be an Awesome B.Day Gift, lol

Re: Guess What?! (Hint: We had to update our Terms of Service to do this)

Shazia_K — Thu, 22 Sep 2016 21:04:49 GMT

@makkahn28,

Welcome to the November family 🙂 haha I'm the 19th and Mary is the 23rd 😄

Re: Guess What?! (Hint: We had to update our Terms of Service to do this)

makkahn28 — Thu, 22 Sep 2016 21:09:57 GMT

Awesome

Re: Guess What?! (Hint: We had to update our Terms of Service to do this)

makkahn28 — Thu, 22 Sep 2016 21:35:45 GMT

Forgot to add this, Very Important

@Brooke_C, @Shazia_K, @Mary_M, @Jeremy_M, @Danny_M, @David_J, PM should, as a means of courtesy, Advise PM Clients that when You have the Roam stuff on, If in Canada and Near Border area, Recommend turn off Auto and choose Home to avoid Accidental Roam Fees when PM Clients Buy a Roam Pkge, Unless tk and Txt is Unlim, and ppl choose ONLY These and NO Data, then OK,BUT when Data added to mix, Turn Auto to Home to avoid accidental waste.

Re: Guess What?! (Hint: We had to update our Terms of Service to do this)

NDesai — Thu, 22 Sep 2016 22:21:41 GMT

Awesome 🙂 🙂 🙂

I don't go US often, but i have heard enough roaming recommendation...so looking forward to it

Re: Guess What?! (Hint: We had to update our Terms of Service to do this)

NDesai — Thu, 22 Sep 2016 22:57:58 GMT

@Brooke_C Just wondering, is this for those who travel to US for ~10 days? What i mean is that will the 10 days add-on work like how other add-ons do? For example, if i go US only for a few days with 10 days talk-only add-on, will i have some unused days left to use later on when i go again?

Re: Guess What?! (Hint: We had to update our Terms of Service to do this)

srlawren — Fri, 23 Sep 2016 01:07:21 GMT

@Brooke_C

@NDesai this was my concern when I heard it too. Most of my trips are 2-3 days (weekend/long weekend) and rarely would I use a full 10 days at a time. I like your idea of having it be able to split across multiple trips. Ideally, it would use a new day the first time you use the service within a 24-hour period, and it would not expire until the days are used up (similar to how the existing add-ons don't expire until used, over any period of time). If that's the case, they I wouldn't mind buying it in 10 day chunks, provided the cost isn't crazy. I'm hoping it lands near the $5 daily (talk+text+500MB) Roam Mobility plans. I'd pay a bit more for the conveninece, but not a lot more (would continue to use Roam).

@Shazia_K I split the difference between you and @Mary_M, as I'm on the 21st. 🙂

Re: Guess What?! (Hint: We had to update our Terms of Service to do this)

makkahn28 — Fri, 23 Sep 2016 01:22:22 GMT

You know, Now that PM has got the ball rollin on Roam, we all leave home for parts unknown.

If PM was to be really smart on the cycle of this, they have to create certain cycle brackets, as it is practically impossible for ANY carrier, never mind PM, to have it where 10 days, when your Cell leaves Canada Towers and hits US towers where that counts as a Day, if that can happen that would be more flex, but that is not a reality, as a US Roam or EVEN a Global Roam Add-Oncant be treated as an regular add-on where 10 Days, Every time your cell phone hits US Towers it counts a day, so if it takes you a whole Month to use 10 days worth then $$$ well spent, I don't see that as realistic, though I honestly wish.

Cycles should be broken into incraments of 3 Day, 7, 14 Day Most, having a a flex cycle for those who cross 3-5 days Wkly, saving the 14 for perhaps Truckers

BUT, for the Casual Target, or K-Mart Shopper, PM can perhaps have the 2 Day, as 1Day is kinda pointless, Pricey and Futile, always strive for the middle of the planet approach.

Re: Guess What?! (Hint: We had to update our Terms of Service to do this)

srlawren — Fri, 23 Sep 2016 01:28:39 GMT

@makkahn28 nope it's not impossible at all. That's how it works with Roam Like Home and Telus's version (the name of which escapes me). At first activity in the US, it adds a day to your tab, and then after 24 hours the next bit of US activity dings you for the next day, etc. The only difference with PM is instead of ADDing a day to bill you for at the end, they would SUBTRACT a day from your purchased add-on. This is how I envision it working. Ify youv'e run out of days, they instruct the roaming partner to not provide your service and send you a text asking you to top up by purchasing a new add-on to continue foreign service.

Re: Guess What?! (Hint: We had to update our Terms of Service to do this)

makkahn28 — Fri, 23 Sep 2016 01:29:10 GMT

Price should be fair.

$5 for a Day of Talk, Txt and 500 MB, I'd think $8 would be kinda fair.

For a 3-4 Day Pass, Unlim Tk, Txt and 800 MB, $11 would be within reason.

Similar, but NO Data, just Tk and Txt, $7 would be purfect.

Or just Tk, $5

Txt, $4

Just trying to think like PM and a Client, must ÷ oneself between Co. And Client

Re: Guess What?! (Hint: We had to update our Terms of Service to do this)

McLaren — Fri, 23 Sep 2016 01:32:14 GMT

Exciting news! And...it's about time! Public mobile just gets better and better.

Re: Guess What?! (Hint: We had to update our Terms of Service to do this)

Rockdaddy22 — Fri, 23 Sep 2016 01:33:48 GMT

It sure does, this is awesome news. We're all watching this great company grow right in front of us, grab the popcorn 🙂