topic Re: PROMO: $30 for 2GB, Limited Time Offer in Announcements

PROMO: $30 for 2GB, Limited Time Offer

Catherine_T — Mon, 14 Sep 2020 19:38:48 GMT

**UPDATE**

The limited-time $30 2GB plan promotion ends Canada-wide on Thursday, September 17, 2020.

If you have the $30 2GB plan today and want to continue with it, no action is required. However, if you switch to another plan you will not be able to switch back to the $30 2GB plan after September 17, 2020, as it will no longer be available.

For Public Mobile customers in Quebec, the limited-time 500MB data promotion will be expiring with the $30 2GB plan as well on September 17, 2020.

Edit made on September 14, 2020.

Hey Community,

Starting August 7th, 2020, we are offering a $30 2GB plan available for a limited time only.

What does this mean for you?

For a limited time, existing customers can change their rate plan to the following:

$30 per 30 days
500MB + 1GB BONUS data at 3G speeds (per 30 days)
500MB BONUS data when you sign up for auto-pay (per 30 days)
Unlimited Canada-wide Talk
Unlimited International Text

Important things to know:

Bonus data will expire if account becomes inactive or the rate plan is changed
Previous promotions that have been applied to the account that have been indicated as ‘non-stackable’ will be removed when you switch to this plan. To see if a promotion you currently have applied to your account is ‘non-stackable’ please check the terms of that specific promotion.

How to get this offer:

Log in on Self Serve
Go to “Plan and Add-ons”
Select “Change Plan”
Select the ready-made plan “$30 for 500MB + 1GB Bonus + 500 MB AutoPay Bonus”. You will have the option of changing your plan immediately or upon the next renewal date.

To learn more about Public Mobile, click here.

- The Public Mobile Team

Re: PROMO: $30 for 2GB, Limited Time Offer

gblackma — Fri, 07 Aug 2020 12:58:29 GMT

@Catherine_T Thanks. . Point of clarification is it unlimited international picture (mms) text? Or just international text. Thanks. Stay safe.

Re: PROMO: $30 for 2GB, Limited Time Offer

RobertQc — Fri, 07 Aug 2020 13:09:34 GMT

Thanks for this great offer! Keep up the great work and keep these deals coming!

Re: PROMO: $30 for 2GB, Limited Time Offer

Catherine_T — Fri, 07 Aug 2020 14:16:49 GMT

Picture is included 🙂

Thanks,

Cat

Re: PROMO: $30 for 2GB, Limited Time Offer

SD08 — Fri, 07 Aug 2020 14:46:31 GMT

Thanks for posting the details.

This is overall a good plan, but I wish PM wouldn't insist on splitting the data bucket into bonus components, especially the 1GB bonus which depends on the account remaining active. If a customer's account falls into suspension due to an autopay failure, they shouldn't face losing half of their data bucket because of a hiccup by PM's billing system, even if a moderator can correct it eventually. Even beyond autopay failure, customers should be given some flexibility to allow their account to suspend due to personal circumstances, which could include financial difficulties, pandemic-related or otherwise.

As for the 500MB Bonus for signing up to autopay, I would think the $2 per month discount reward is already incentive to use autopay.

Just make it a straight 2GB. Same with the other plans - whatever the total advertised data is should be the defined data bucket in one block, without "bonus" conditions. /minor rant

Re: PROMO: $30 for 2GB, Limited Time Offer

zhadj030 — Fri, 07 Aug 2020 15:58:44 GMT

I fully agree with @SD08 . It is a bit annoying with all the extra instead of just using it as a single block.

This means the plan is basically 30$ for 500 MB the same as the 25$ plan.

I can already imagine people contacting mods in frustration for some glitch on payment day causing their extra data to disappear (as mentioned above in case of payment not passing).

To me I see nothing but more extra workloads for mods and frustration to customers.

While I will move one of my parents to this plan, I will do it with the knowledge that it will be troublesome if some error happens instead of just change plan and never look back again.

on a different note I hope that the Black Friday 5GB one time add-on will not expire when the plan changes.

(and that was the second rant on the subject already, just my 0.02)

Re: PROMO: $30 for 2GB, Limited Time Offer

AE_Collector — Fri, 07 Aug 2020 16:32:36 GMT

@zhadj030

I don’t recall the exact details in the case of the Black Friday 5Gb add-on promo for new activations, but almost all of the sign up bonuses were worded to the effect that a plan change would remove the add-on. You need t find that wording because I would expect that add-on will be lost.

AE_Collector

Re: PROMO: $30 for 2GB, Limited Time Offer

will13am — Fri, 07 Aug 2020 17:42:10 GMT

All the data bonuses make for a messy offering, but way better than nothing. First time in a long time that existing customers are not left out.

Re: PROMO: $30 for 2GB, Limited Time Offer

computergeek541 — Fri, 07 Aug 2020 17:48:39 GMT

@will13am wrote:
All the data bonuses make for a messy offering, but way better than nothing. First time in a long time that existing customers are not left out.

For something to be considred a bonus, doesn't it first have to have been offered without the bonus? This reminds me of talk of some companies saying that they only say something is on sale/special and show the discount if that product was offered at the higher price some time within the last so many months.

Re: PROMO: $30 for 2GB, Limited Time Offer

zfx — Fri, 07 Aug 2020 18:22:16 GMT

Good deal for anyone who needs a little extra data!

I'm waiting for a $20 Plan with 500MB data and 200 minutes national wide 😂

Re: PROMO: $30 for 2GB, Limited Time Offer

JoyLuck — Fri, 07 Aug 2020 18:27:24 GMT

@zfx wrote:
Good deal for anyone who needs a little extra data!

I'm waiting for a $20 Plan with 500MB data and 200 minutes national wide 😂

If you are on the $15 plan with an add on of $5 you will receive an additional 500 Canada wide minutes where the unused portion rolls over. You will just be short on the 500 MB you wanted.

Re: PROMO: $30 for 2GB, Limited Time Offer

Pawprints1986 — Fri, 07 Aug 2020 18:30:18 GMT

I agree about the data and possible bugs! Hadn't thought about it but if that 1gb bonus data drops in a glitch like others have mentioned, you're then stuck paying 30 for essentially the 25 plan which may not stick around to switch back to if that bonus 1gb does drop on you

Can it just be 1.5gb with 500mb autopay bonus ? To avoid these issues ?

Re: PROMO: $30 for 2GB, Limited Time Offer

gpixel — Fri, 07 Aug 2020 18:35:00 GMT

$20 plan doesn't make sense... I'm wondering if pm chose not to take on the $35/3gb plan since users were having so many issues when transferring to that promo a few months ago

@Pawprints1986 the plan already is 1.5gb +500 bonus. it's just worded differently

Re: PROMO: $30 for 2GB, Limited Time Offer

zhadj030 — Fri, 07 Aug 2020 18:34:41 GMT

@AE_Collector wrote:
@zhadj030
I don’t recall the exact details in the case of the Black Friday 5Gb add-on promo for new activations, but almost all of the sign up bonuses were worded to the effect that a plan change would remove the add-on. You need t find that wording because I would expect that add-on will be lost.

AE_Collector

To be honest I am operating under the worst case scenario, so I very much know that it will be gone.

Re: PROMO: $30 for 2GB, Limited Time Offer

gblackma — Fri, 07 Aug 2020 18:35:00 GMT

It does @gpixel if the $15 one drops to $10. Stay safe.

Re: PROMO: $30 for 2GB, Limited Time Offer

Pawprints1986 — Fri, 07 Aug 2020 18:42:50 GMT

@gpixel but the way it's set up, the bonus data 1gb does have the potential to drop in event of an error. I know it's the same data amount but without it all included in the base plan, bugs or even just missing out due to temporary suspension could happen the way it's put together now

Re: PROMO: $30 for 2GB, Limited Time Offer

gpixel — Fri, 07 Aug 2020 18:52:52 GMT

@Pawprints1986 i see. smart play pm, smart play

Re: PROMO: $30 for 2GB, Limited Time Offer

kb_mv — Fri, 07 Aug 2020 18:57:22 GMT

The $25 plan advertises 500MB data and 500 MB bonus data with autopay. This $30 plan advertises 500MB of data and 500MB bonus data with autopay and a 1GB data bonus as a promo. Is this just poor wording on the offer or am I out to lunch in saying the "bonus 1GB is costing $5? I thought this would be including 1GB of data, 500MB bonus on autopay and 500MB bonus data. If you lose the bonus data for some reason are you not paying more for the same as the $25 plan?

Re: PROMO: $30 for 2GB, Limited Time Offer

AE_Collector — Fri, 07 Aug 2020 19:38:57 GMT

Yeah I thought it would be 1.5Gb with a .5Gb Autopay bonus for 2Gb total. Seems like they decided to reword it this way for some reason instead of just making it a 1.5/2Gb plan. I wouldn’t be surprised if CYA is at play with regards to the Federal government Interfering in data pricing and offerings.

AE_Collector

Re: PROMO: $30 for 2GB, Limited Time Offer

Pawprints1986 — Fri, 07 Aug 2020 19:44:48 GMT

@kb_mv yep that's the way I'm wondering about it too... I'm hoping maybe they'll fix it ? Cuz yeah right now we'd end up paying 30 for the 25 plan should the bonus data drop for whatever reason

It's a great deal, if the bonus data can be guaranteed to be reinstated should any bugs or even temporary voluntary suspension happen to your account