topic Re: System maintenance - From July 12th, 2020, 00:00 ET to July 12th, 2020, 10:00 ET in Announcements

System maintenance - From July 12th, 2020, 00:00 ET to July 12th, 2020, 10:00 ET

Silvio_M — Thu, 09 Jul 2020 19:39:23 GMT

Hi Community,

Between July 12th, 2020, 00:00 ET and July 12th, 2020, 10:00 ET, you won't be able to do the following:

Access your Self-Serve account
Activate a new account

We apologize for any inconvenience this may cause.

** Please do not post private info such as: phone number, account number, pin etc.. This is a public forum. **

Re: System maintenance - From July 12th, 2020, 00:00 ET to July 12th, 2020, 10:00 ET

Staliger — Thu, 09 Jul 2020 19:43:55 GMT

@Silvio_M Thanks for letting us know about that!😊

Re: System maintenance - From July 12th, 2020, 00:00 ET to July 12th, 2020, 10:00 ET

Naepalm — Thu, 09 Jul 2020 19:47:41 GMT

@Silvio_M

thanks for advising us of this time period will be sure to let anyone know that is looking to sign up.

Re: System maintenance - From July 12th, 2020, 00:00 ET to July 12th, 2020, 10:00 ET

fdrcamb519 — Thu, 09 Jul 2020 20:35:58 GMT

Thank you for letting us know early.

Re: System maintenance - From July 12th, 2020, 00:00 ET to July 12th, 2020, 10:00 ET

treefrog — Fri, 10 Jul 2020 00:43:07 GMT

Good to know. Thank you!

Re: System maintenance - From July 12th, 2020, 00:00 ET to July 12th, 2020, 10:00 ET

darlicious — Fri, 10 Jul 2020 05:09:49 GMT

Thanks for the heads up!

Re: System maintenance - From July 12th, 2020, 00:00 ET to July 12th, 2020, 10:00 ET

Pawprints1986 — Fri, 10 Jul 2020 08:56:58 GMT

Any chance this will be addressing autopay? I've been noticing aLOT more posts about it failing recently... I've honestly done manual top ups each time so I've never given it the chance to fail, but if fixed and it functioned more like pre authorized I would give it a shot!

Re: System maintenance - From July 12th, 2020, 00:00 ET to July 12th, 2020, 10:00 ET

zblackma — Fri, 10 Jul 2020 11:11:31 GMT

Thanks. You are getting like the TTC weekly maintenance. 😀

Re: System maintenance - From July 12th, 2020, 00:00 ET to July 12th, 2020, 10:00 ET

computergeek541 — Fri, 10 Jul 2020 11:14:43 GMT

@Pawprints1986 wrote:
Any chance this will be addressing autopay? I've been noticing aLOT more posts about it failing recently... I've honestly done manual top ups each time so I've never given it the chance to fail, but if fixed and it functioned more like pre authorized I would give it a shot!

While I'm not privy as to exactly what happens during these maintenance windows, I see them largely are preventative maintenance more than anything else. Rarely do I find a bug gets fixed during these downtimes. alhtough these things are certatinly always being worked on.