topic Re: Updates to Community Boards in Announcements

Updates to Community Boards

Tiana_V — Thu, 09 Jul 2020 16:56:50 GMT

Hi Community,

I’m excited to announce a few changes to the boards here in the Community! These improvements are based off of feedback we’ve heard from you and will be going into effect on Friday July 10th, 2020:

Removal of the Pioneers board: This board was originally created for long-standing Public Mobile customers that joined prior to 2015 (lovingly called our Pioneers). This board doesn’t see much activity anymore so we’ll be archiving all the content that exists there.

Adding a new Community board: This new board will be the go-to place to talk in the Community about the Community. Here you can ask questions about using the Community (how do I change my avatar? What is a bravo and when do I use it?) or have general discussions about it.

Re-purposing Discussions to Using Your Service: The Discussions board has long been a grab-bag of different topics and is often used for support questions that don’t fit into another board. Many of those questions are service related (My texts aren’t sending! My calls get dropped!) so we’ll be changing the board’s name to better reflect that. Moving forward, any ‘discussions’ that are not service-related and don’t go into any other board should be posted in The Lounge.

These are just a few small changes based on a portion of the feedback we’ve received from you over the past few months. We’re constantly working on actioning the feedback we get from our Community members, so stay tuned for more improvements.

- The Public Mobile Community Team

P.S. This is my last week on the Public Mobile team. It's been great the last eight months or so interacting with so many of you here on the Community! Please join me in welcoming @Catherine_T , the newest member of the PM team who will be taking over from me. The Community is in great hands with her!

- Tiana_V

Re: Updates to Community Boards

Staliger — Thu, 09 Jul 2020 17:01:25 GMT

@Tiana_V Way to go, PM! Thank you for the amazing improvements!😊

Re: Updates to Community Boards

hairbag1 — Thu, 09 Jul 2020 17:04:59 GMT

@Tiana_V...sorry to hear you're leaving the team, you've really done yeoman's work whilst you were here. Thank you.

Welcome aboard Catherine

Re: Updates to Community Boards

zblackma — Thu, 09 Jul 2020 17:07:22 GMT

Thanks for the update @Tiana_V . Enjoy your new job. Here's to it being an upward move. Us kids will miss you here😄

Welcome @Catherine_T

Re: Updates to Community Boards

popping — Thu, 09 Jul 2020 17:12:14 GMT

@Tiana_V Thank you very much for everything. Best wishes and good luck in your new position.

Have a better and better day!

Re: Updates to Community Boards

gblackma — Thu, 09 Jul 2020 20:54:15 GMT

Thanks for these updates @Tiana_V , sorry to see you go. Enjoy the new challenges. Stay safe

Welcome @Catherine_T you have some big shoes to fill. 😁

Re: Updates to Community Boards

Dtack — Thu, 09 Jul 2020 17:24:06 GMT

Thanks for all the awesome help and sorry to see you leave Tiana_V . Welcome Catherine_T!

Re: Updates to Community Boards

DanAR — Thu, 09 Jul 2020 19:03:18 GMT

Thanks Tiana for being there for us!

Welcome aboard, Catherine!

Re: Updates to Community Boards

Dolphin1 — Thu, 09 Jul 2020 19:53:13 GMT

Thank you for your post. Wishing you all the best moving forward @Tiana_V .

Also, welcome aboard @Catherine_T

Re: Updates to Community Boards

sa7375 — Thu, 09 Jul 2020 20:53:00 GMT

Updates and improvements are the only option to remain relevant.

Re: Updates to Community Boards

CommunityMember — Thu, 09 Jul 2020 21:27:11 GMT

All the best to your future endeavors @Tiana_V - you will be missed!

Also, a (very late but) warm welcome to @Catherine_T !

Re: Updates to Community Boards

BearFBI — Thu, 09 Jul 2020 21:56:45 GMT

@Tiana_V Its sad to see you go. You've been on the community ever since I joined and you've done a lot here. I wish you the best of luck 🙂

I also wish the best of luck to @Catherine_T and would like to welcome you to the Community !

Also thanks for the community board changes 👍

Re: Updates to Community Boards

yanzhiqiang — Thu, 09 Jul 2020 22:39:15 GMT

Thank you very much！

Re: Updates to Community Boards

Naepalm — Thu, 09 Jul 2020 23:00:23 GMT

@Tiana_V

amazing! Sad to see you go! Introduced myself to Catherine a few days ago when I saw her as a new community member glad to have her on board!

All the best!

Re: Updates to Community Boards

darlicious — Fri, 10 Jul 2020 05:08:17 GMT

Great job so far in implementing long overdue changes to the community. The public mobile team has truly listened to the community feedback to update and give clear and concise guidelines and interpret the terms of service into layman's terms. The reworking of the community boards to reflect the direction of public mobile and it's community's goals to go along with its terms of service will help move of the entire community into the future. Having a community discussion board is extremely helpful and changing the discussions board to using this service defines its objective. Everything else is lounge worthy and chillin........on or off topic.

Public mobiles promise to constantly move forward so eloquently put by @Dave_M and the beginning of this year and his departure has begun to take real shape under @Tiana_V community leadership role and sadly also announces her departure. Tiana you had big shoes to fill taking over from @Alan_K but you have made an indelible mark on the community and the changes will be noticed for a long time to come.

@Tiana_V Thank you for the contributions you've made and implemented on the community taken directly from its members. Your personal touch, concern for others and thoughtful responses have been very much appreciated. I wish you the best of success in your new role and it's endeavours !

@Catherine_T Welcome to public mobile and the community! Give your fluevogs their best spit and polish.....youre going to need your best shoes on to handle this community but don't worry you'll be family as soon as you dip your toe into the pool! (We dont have one yet is there any chance you can put that on your to do list?)

Re: Updates to Community Boards

Irv — Fri, 10 Jul 2020 06:53:38 GMT

@Tiana_V Thank you for sharing thise improvements to the community board. And welcome @Catherine_T!

Re: Updates to Community Boards

Pawprints1986 — Fri, 10 Jul 2020 08:46:22 GMT

These seem like great updates! Makes sense to me 😁

Re: Updates to Community Boards

jor123 — Fri, 10 Jul 2020 15:47:44 GMT

Best of luck @Tiana_V

Re: Updates to Community Boards

fujiyama — Fri, 10 Jul 2020 18:16:12 GMT

Wow, this is quite the update!

Thanks @Tiana_V, wish you all the best going forward 🙂

Re: Updates to Community Boards

tweakthis — Tue, 14 Jul 2020 17:34:52 GMT

Thank you, Tina_V for all of your hard work. Welcome, Catherine_T. 🙂