topic Re: Showing some love to our customers with 1 GB of data, on us! in Announcements

Showing some love to our customers with 1 GB of data, on us!

Alan_K — Wed, 21 Aug 2019 14:45:13 GMT

Hey Community,

What a hectic week full of exciting updates and improvements! We know there’s been a ton of change this past week, and we want to make sure that our longer tenured customers don’t feel left out!

Even though our look and feel has changed, we’re continuing to focus on being customer-first. Thanks for hanging in there with us, and we hope you’re ready to grow together with us because we love having you here! 🙂 Whether you’re a long-time Community guru, or someone who just joined a month ago, we’re for you.

That’s why we’re excited to share a public display of affection with customers who were with Public Mobile since before our big brand refresh (more eligibility details below), as a token of our appreciation.

What’s up for grabs:

$0 1 GB bonus data Add-On
Does not expire until fully consumed
The data speed will match the speed of the data that is included as part of your rate plan. If your rate plan doesn’t include data, the Add-On will default to be at 4G LTE Speed.

Eligibility criteria:

Bonus Data Add-On will be automatically applied to customer accounts that were activated as of August 19, 11:59 PM ET or before
Account must be active at the time of August 19, 11:59 PM ET and continue to remain active until at least September 4, 2019.
If your account falls into suspend before September 4, you will become ineligible for the bonus Data Add-On.

How to claim your data:

No action required- on August 23rd, eligible customers will receive an SMS from Public Mobile confirming you’re on the list!
Bonus Data Add-Ons will be applied within 2 weeks of receiving the confirmation SMS. Note: Please allow the two week period to pass before reaching out to the Moderator Team if you are expecting a bonus Data Add-On.
Once it’s been applied to your account, you will receive a confirmation SMS.

Happy net surfing!

-Public Mobile Community Team

Re: Showing some love to our customers with 1 GB of data, on us!

hairbag1 — Tue, 20 Aug 2019 19:14:28 GMT

SUWEEEET !! Thanks for thinking of us.

Re: Showing some love to our customers with 1 GB of data, on us!

kselmak — Tue, 20 Aug 2019 19:16:29 GMT

Wow

This is amazing

Thank you

Re: Showing some love to our customers with 1 GB of data, on us!

iliketotalk — Tue, 20 Aug 2019 19:20:31 GMT

@Alan_K yea I knew your wern't such a bad guy lol

Re: Showing some love to our customers with 1 GB of data, on us!

nikesox — Tue, 20 Aug 2019 19:22:17 GMT

Just subscribed PM a week ago and then found out the same $50 plan has a new $10 discount for 6 months. Can't complain for the extra 1gb. So far the services have been great and got 4 people converted over. Thanks again for the great services!!

Re: Showing some love to our customers with 1 GB of data, on us!

torontokris — Tue, 20 Aug 2019 19:26:51 GMT

@Alan_K

Guessing since this is added to the account - even if you swtich plans it will remain.

Thanks for the bonus - showing love for those faithfull PM members.

Re: Showing some love to our customers with 1 GB of data, on us!

popping — Sat, 31 Aug 2019 01:17:18 GMT

Thank you for the extra 1GB add-on.

I have 3 accounts: $40, $10, $10 scheduled to be switch to $15 plan

Edit: My $10 plan is used by senior with a flip phone. It is more appropriate to have a choice of 500 minutes add-on for senior account instead of 1GB data.

Re: Showing some love to our customers with 1 GB of data, on us!

SD08 — Tue, 20 Aug 2019 19:33:05 GMT

Wow, that's a nice gesture. Thank you Alan & PM Team!

I have a family member whose plan doesn't include data. This will be handy on those odd occasions when she might need it.

Re: Showing some love to our customers with 1 GB of data, on us!

qzhao — Tue, 20 Aug 2019 19:33:23 GMT

That's awesome. I just switched from Fido on August 18. It's been great so far! Love the extra bonus.

Re: Showing some love to our customers with 1 GB of data, on us!

will13am — Tue, 20 Aug 2019 19:47:08 GMT

This is a great gesture! We all can use some free data!

Re: Showing some love to our customers with 1 GB of data, on us!

KamWest — Tue, 20 Aug 2019 19:43:55 GMT

That is a great bonus for current members

I have 3 lines with public and my son will be especially glad to have this because he has only 1 gig data.

Re: Showing some love to our customers with 1 GB of data, on us!

computergeek541 — Tue, 20 Aug 2019 19:45:22 GMT

Free data? Since it's not costing anything, I'll take it. Thanks.

Re: Showing some love to our customers with 1 GB of data, on us!

WF123 — Tue, 20 Aug 2019 19:45:35 GMT

This is great. As a light data user, I can make this extra 1GB go a long way. I've only been with PM a short time and it's already paying off well. Thanks, PM!

Re: Showing some love to our customers with 1 GB of data, on us!

Triguy — Tue, 20 Aug 2019 19:49:17 GMT

Great gesture by PM to reward loyal subscribers.

Thanks for the bonus.

Re: Showing some love to our customers with 1 GB of data, on us!

mh1983 — Tue, 20 Aug 2019 19:52:38 GMT

Small growing pains aside, you guys continue to amaze and delight! Thanks for thinking of us and for this nice surprise!

Re: Showing some love to our customers with 1 GB of data, on us!

ooakosiryan — Tue, 20 Aug 2019 19:57:16 GMT

The fact that you're adding these automatically and not even making us go into self-serve to press a button exeplifies the part of your mission where you say you have us in mind—a people-focused approach. Thank you so much, Public Mobile! Made my day

Re: Showing some love to our customers with 1 GB of data, on us!

slpless — Tue, 20 Aug 2019 20:17:49 GMT

Another pleasant surprise! 🙂

Thank you.

Re: Showing some love to our customers with 1 GB of data, on us!

Anonymous — Tue, 20 Aug 2019 20:18:58 GMT

WOW!

Something for nothing. From a telco!

Who'd of thought...

Re: Showing some love to our customers with 1 GB of data, on us!

Anonymous — Tue, 20 Aug 2019 20:19:09 GMT

Free data?! Sure! Thanks Public Mobile.

Re: Showing some love to our customers with 1 GB of data, on us!

tehowennathe — Tue, 20 Aug 2019 20:22:47 GMT

This is the reason PM is one of the best in Canada. Keep up the amazing work