topic Re: Introducing the new and improved phone compatibility checker in Announcements

Introducing the new and improved phone compatibility checker

Alan_K — Thu, 06 Jun 2019 21:22:18 GMT

Hey Community,

We’re happy to share that we just launched a new and improved phone compatibility checker, with particular improvements made to the database of devices that it can check. This makes sure that joining us is simple as 1-2-3!

Checking your phone compatibility will be a two-step process as follows:

1) Select your phone brand and model from the dropdown menu to check your compatibility.

2) If you purchased your phone from elsewhere, you can check if it’s reported lost or stolen-

To give our IMEI checker a whirl:

Go to the Get Started page
Scroll down to 1. Check your phone’s compatibility

Let us know your thoughts down below!

P.S. If your phone is missing from the list of devices, leave us a note here so we can keep on improving our compatibility checker.

-Public Mobile Community Team

Re: Introducing the new and improved phone compatibility checker

Anonymous — Thu, 06 Jun 2019 21:34:56 GMT

Awesome!

Finally!

Will Save a lot of new customers a lot of grief.

Etc., Etc., Etc.

Re: Introducing the new and improved phone compatibility checker

Lieux — Thu, 06 Jun 2019 21:45:17 GMT

Good checker!! It's more clear than the first one in GET STARTED. I will suggest it now !

Re: Introducing the new and improved phone compatibility checker

CellGirl — Thu, 06 Jun 2019 22:17:37 GMT

@Alan_K

Hi Alan. Not a huge deal, but please add the BlackBerry KeyOne and Key2 to the list 🙂

Re: Introducing the new and improved phone compatibility checker

Bell3 — Thu, 06 Jun 2019 22:21:50 GMT

Good Job PM!

Re: Introducing the new and improved phone compatibility checker

Triguy — Fri, 07 Jun 2019 10:02:28 GMT

Good work PM ! Improved interface over the previous version. You'll need to constantly update the database as new phones seem to be released almost on a daily basis. The OnePlus 7 and Pixel 3a need to added.

Re: Introducing the new and improved phone compatibility checker

selva1 — Fri, 07 Jun 2019 10:47:39 GMT

Great work! Good process improvement.

Re: IntrodVeucing the new and improved phone compatibility checker

cellphoneexpert — Fri, 07 Jun 2019 12:59:06 GMT

Very cool. This will help alot.

Re: Introducing the new and improved phone compatibility checker

TheOldVR — Fri, 07 Jun 2019 13:09:08 GMT

Love it - will be an easy answer for many new customers!

Great stuff!

Re: Introducing the new and improved phone compatibility checker

zork1984 — Fri, 07 Jun 2019 15:20:11 GMT

This is great! Given that all PM users are BYOD, this is even more important than other brands.

Re: Introducing the new and improved phone compatibility checker

sa7375 — Fri, 07 Jun 2019 16:55:15 GMT

Worked like a charm but I 've a suggestion. The result "Your device has not been reported as lost or stolen" should appear highlighted in yellow or in green colour text thus attracting the user's attention. Currently it appears in a very drab text — highlighted by me with a green arrow in the snapshot below.

Re: Introducing the new and improved phone compatibility checker

PMFanatic — Fri, 07 Jun 2019 19:13:08 GMT

Great feature! Very intuative and easy to use...

Re: Introducing the new and improved phone compatibility checker

sand--29 — Sat, 08 Jun 2019 16:42:21 GMT

That is great. I couldn't get the old one working. I guess it was because it was being replaced at the time. Thank you for doing this.

Re: Introducing the new and improved phone compatibility checker

Lieux — Sun, 09 Jun 2019 16:16:23 GMT

@Alan_K another to add....

I've tried the phone compatibility check and my phone isn't listed. It's a Blackberry Motion and I'm on the Koodo network, but would like to switch to Public Mobile. Surprising that it isn't listed, is there still a way for me to get a Public Mobile sim card for my phone?

Re: Introducing the new and improved phone compatibility checker

tyedye00 — Sun, 09 Jun 2019 17:31:29 GMT

Great thanks! This will help people for sure!

Re: Introducing the new and improved phone compatibility checker

imm1304 — Mon, 10 Jun 2019 17:08:55 GMT

Congrats on launching the phone compatibility checker, @Alan_K !

Many of us hated the old checker and wanted it gone long time ago

Re: Introducing the new and improved phone compatibility checker

spencerdesign — Mon, 10 Jun 2019 18:05:44 GMT

I have selected a phone I would like to buy, but the checker won't let me enter make and model - it just flips to the IMEI number box

Re: Introducing the new and improved phone compatibility checker

Lieux — Mon, 10 Jun 2019 18:06:45 GMT

@spencerdesign wrote:
I have selected a phone I would like to buy, but the checker won't let me enter make and model - it just flips to the IMEI number box

Did you try here...willmyphonework.net ?

Did you use it before with which company?

Re: Introducing the new and improved phone compatibility checker

Tav — Tue, 11 Jun 2019 02:10:20 GMT

Moto G7 Play is not on the list and works great with Public Mobile!

Re: Introducing the new and improved phone compatibility checker

robodonster65 — Wed, 12 Jun 2019 13:39:01 GMT

Could you add Moto g dual SIM unlocked for being compatible.

Thanks in advance.

Don