topic Re: Our first kiosks are now open! Check them out. in Announcements

Our first kiosks are now open! Check them out.

Alan_K — Tue, 16 Apr 2019 14:46:01 GMT

Hey Community,

It’s official! Our first Public Mobile kiosks have launched today. We’re excited about the unique design of our new kiosks and we think you will be too. If you have a location near you, we encourage you to check them out and bring some of your friends too!

Keeping in line with our no frills approach, our kiosks take up a lot less space than others. We’ve also included a bike as a part of our kiosks because we like to keep things flexible and make sure that we’re parked next to all the action. Our bike will also allow you to charge your phone (while getting a bit of a leg workout) and will continuously evolve to keep things fun and engaging.

What will we be selling at our kiosks?

SIM cards- With no strings attached. You can activate the SIM card online or in-store with the assistance of one of our store reps. The choice is yours.
Payment vouchers- Payment vouchers provide you with the flexibility to add money to your Public Mobile account using cash, credit or debit cards. After a payment has been made, you’ll receive a 12-digit numeric code on your receipt, which you’ll then need to input on the Payment page in Self-Serve.

Where are your kiosks and when exactly are they opening?

Location	Opening Date
Galeries D’Anjou (Montreal, Quebec)	April 16, 2019
Edmonton City Centre (Edmonton, Alberta)
Marlborough Mall (Calgary, Alberta)
Richmond Centre (Richmond, British Columbia)	April 18, 2019

There are more kiosks opening in the coming months as well, so be sure to stay tuned for more updates! Learn more by reading our FAQs below.

-Public Mobile Community Team

FAQ

Why have you changed your strategy?

Our strategy has changed to reflect the growing prepaid market and needs of Canadians where transactions predominantly happen in retail. That said, our mission has and will always remain the same: to do wireless differently and give Canadians more control on their wireless, through more choice and flexibility while making no compromises on the things that matter most: value and good network experience.

Will store representatives at kiosks provide customer support?

While our store representatives will assist customers activating on Public Mobile, we will continue to offer all of our customer support online.

Why don’t you have any kiosks in more cities?

We hear you! We’d love to have kiosks in more cities and provinces, and we’re working on it. Keep your eyes peeled for more updates in the Community.

Re: Our first kiosks are now open! Check them out.

NDesai — Tue, 16 Apr 2019 14:49:17 GMT

@Alan_K Looks cool! Cant wait to see lineups at the kiosks 🙂

Re: Our first kiosks are now open! Check them out.

SD08 — Tue, 16 Apr 2019 14:58:18 GMT

Awesome. Looks like a travelling food cart. Does it also give out cookie dough?

#affordoughble

Re: Our first kiosks are now open! Check them out.

popping — Sun, 21 Apr 2019 15:48:00 GMT

New subscribers going to Marlborough Mall (Calgary, Alberta) should skip the Walmart in that mall and straight to the kiosk.

Re: Our first kiosks are now open! Check them out.

ShawnC13 — Tue, 16 Apr 2019 15:04:46 GMT

Awesome news!! If anyone gets to one of this take a picture and post it for all to see for those of us who don't have one near us.

Re: Our first kiosks are now open! Check them out.

WF123 — Tue, 16 Apr 2019 15:45:03 GMT

Hi. This is my first post in the community. I recently joined Public Mobile and I hope to stay with PM for a long time. They have good price plans.

That is a cool and very engaging design for a kiosk. The bicycle cart style also fits well with PM's budget carrier image. It's nice to see a cell company do things differently.

Re: Our first kiosks are now open! Check them out.

will13am — Tue, 16 Apr 2019 16:00:26 GMT

Perhaps this is the ideal strategy to replace each Walmart wireless location one at a time. This announcement is sort of bittersweet for me. While it is a step forward in customer service, it is the beginning of the end for the online only model which I think has worked very well.

Re: Our first kiosks are now open! Check them out.

Anonymous — Tue, 16 Apr 2019 16:07:12 GMT

@will13am wrote:
Perhaps this is the ideal strategy to replace each Walmart wireless location one at a time. This announcement is sort of bittersweet for me. While it is a step forward in customer service, it is the beginning of the end for the online only model which I think has worked very well.

This is a big country. When you're 2 hours away from the nearest in-store activation location...online must stay.

Re: Our first kiosks are now open! Check them out.

Ice1 — Tue, 16 Apr 2019 16:12:46 GMT

Looks nice, unique and awesome !!

Re: Our first kiosks are now open! Check them out.

LovesToPM — Tue, 16 Apr 2019 17:04:04 GMT

Looking forward to more kiosks in my area!

It's interesting to see that on Public Mobile website, we can leave review feedback by store, sales rep, etc.

Lol I should have read Brooke's other post first!

Re: Our first kiosks are now open! Check them out.

computergeek541 — Tue, 16 Apr 2019 17:55:04 GMT

@SD08 wrote:
Awesome. Looks like a travelling food cart. Does it also give out cookie dough?
#affordoughble

Now, do they really look like that, or is that just a drawing that is there to drum up conversation? I'm sure that soon enough, a member will post a picture.

Re: Our first kiosks are now open! Check them out.

duffer900 — Tue, 16 Apr 2019 18:00:46 GMT

Some more info...

https://mobilesyrup.com/2019/04/16/public-mobile-kiosk-canada-telus/?fbclid=IwAR3-u-V4rOGWk280TcY8o2Jk-MRKLxnOw7l2sWb_A5yVmXcABzQkkEKuvfM

Re: Our first kiosks are now open! Check them out.

demon1102 — Tue, 16 Apr 2019 18:13:57 GMT

Because of the cost of kiosks, we have to discountinue select ready-made plans.

Re: Our first kiosks are now open! Check them out.

Luddite — Tue, 16 Apr 2019 18:18:26 GMT

@Alan_K Now if you would just sell pre-activated accounts having $50 in Available Funds with a temporary phone number that would be a show stopper.

As in: new customer pays kiosk $50 and leaves immediately to go home and fully register and account in their name.

Re: Our first kiosks are now open! Check them out.

RobertQc — Tue, 16 Apr 2019 18:26:21 GMT

@Alan_KThis is exciting. Is there a time limit on the bike? I want to give it a run for its money when it comes to a location near me.

Re: Our first kiosks are now open! Check them out.

mojorising — Tue, 16 Apr 2019 20:21:23 GMT

Should attract a lot of attention!

Re: Our first kiosks are now open! Check them out.

MoreYummy — Tue, 16 Apr 2019 20:41:55 GMT

Do they sell hotdogs there?

Re: Our first kiosks are now open! Check them out.

sunflowershine — Tue, 16 Apr 2019 23:11:51 GMT

That is much better to get the payment voucher at the kiosk to avoid time lapse for some customers.

Re: Our first kiosks are now open! Check them out.

andrew88chang — Tue, 16 Apr 2019 23:31:50 GMT

any kiosk plan for coquitlam,b.c.

Re: Our first kiosks are now open! Check them out.

jimbobs — Wed, 17 Apr 2019 00:34:43 GMT

Any credits for charging by bike. Surely carbon offset credits?