topic Re: Launching at London Drugs throughout July! in Announcements

Public Mobile at London Drugs!

Brooke_C — Wed, 18 Jul 2018 18:10:50 GMT

Hey Community,

As you know, over the past 12 months we’ve put a ton of effort into growing Public Mobile. Thanks to your continued support, we are growing each and every day and, as a team, we are excited for what’s to come over the next year.

Along these lines of growth, we are excited to announce that we are making it easier for you to purchase and activate our SIM cards by making them available at London Drugs stores. As with our other retail partners, you will continue to have the option to activate at home or activate in-store, based on what you prefer. London Drugs stores are predominantly located in Alberta and British Columbia, meaning that this launch will allow us to make our brand more accessible to our Western customers. For our friends out West, we hope you enjoy the added convenience!

If you happen to be near a London Drugs store after we launch, we’d love to hear your feedback on how things are going.

-Public Mobile Community Team

Re: Launching at London Drugs throughout July!

Jorno — Wed, 11 Jul 2018 16:21:19 GMT

Great news. Nice to see western customers getting some love from Public Mobile 🙂

Re: Launching at London Drugs throughout July!

jp2 — Wed, 11 Jul 2018 16:36:04 GMT

Hopefully these reps doing the in store activation will be properly trained so there aren't so many problems.

Re: Launching at London Drugs throughout July!

pakmode — Wed, 11 Jul 2018 16:37:07 GMT

Wow, that's big news for the West.

They have something like 70-80 stores out west, if I recall correctly.

Re: Launching at London Drugs throughout July!

Luddite — Wed, 11 Jul 2018 16:45:18 GMT

@Brooke_C Clarification needed on activations. Are all the retail partners able/willing to activate SIMs? WOW Mobile and K Mobile as well as Walmart/London Drugs.

Based on my limited experience adding London Drugs is definitely a coup.

Re: Launching at London Drugs throughout July!

Acekiller — Wed, 11 Jul 2018 17:05:49 GMT

nice!

are they going to sell vouchers as well?

Re: Launching at London Drugs throughout July!

Canadiankid — Wed, 11 Jul 2018 17:05:51 GMT

This is great news. Walmart does a horrible job IMO of selling and promoting public mobile. The staff at London drugs are usually great to work with and very knowledgable. Great job public mobile. Hopefully you will keep thos partnership for more than the month.

Re: Launching at London Drugs throughout July!

CalgaryBen — Wed, 11 Jul 2018 17:06:32 GMT

Will definitely keep London Drugs in mind! I would definitely recommend LD and go there myself (much more convenient over alternatives). I've cautioned colleagues about using Walmart (with inconsistent and unpredictable results), and I don't much care for the malls, where WOW! Boutique kiosks have always been helpful.

Next logical step would be to co-locate at TELUS stores, where Koodo materials are already available at most locations.

Re: Launching at London Drugs throughout July!

makkahn28 — Wed, 11 Jul 2018 17:11:54 GMT

I admit, the changes are coming along, BUT still, NOT all places act uniformly

Plus, at WOW, EVEN If you get Sim, they won't sell ANY of their handsets, as it's ONLY for Postpaid stuff

Telus/Koodo Co-hab maybe a logical option as well

Re: Launching at London Drugs throughout July!

Derekmcl — Wed, 11 Jul 2018 17:14:32 GMT

How about a free SIM card deal at London Drugs, similar to the recent Walmart promotion, to kick things off with a bang?

Re: Launching at London Drugs throughout July!

will13am — Wed, 11 Jul 2018 18:11:26 GMT

@makkahn28 wrote:
I admit, the changes are coming along, BUT still, NOT all places act uniformly

Plus, at WOW, EVEN If you get Sim, they won't sell ANY of their handsets, as it's ONLY for Postpaid stuff

Telus/Koodo Co-hab maybe a logical option as well

Wow does not retail their own wares. The hardware is owned by the various brands. There is no way that Wow can sell a Bell sourced phone to a Public Mobile customer as an example.

Re: Launching at London Drugs throughout July!

Dunkman — Wed, 11 Jul 2018 19:19:46 GMT

Awesome news! More locations offer more convenience for customers. Hopefully, we will have similar promos like what they had for Walmart. Free SIM, credit, etc.

Re: Launching at London Drugs throughout July!

lstokes — Thu, 12 Jul 2018 01:41:47 GMT

Hi All,

As a rep at London Drugs, I'm very excited to be apart of your amazing community. I look forward to serving you all in person! If you are in Calgary, drop on by the Heritage location if you need a SIM/Voucher!

Cheers,

Liam

Re: Launching at London Drugs throughout July!

meocon — Thu, 12 Jul 2018 03:46:44 GMT

That would be awesome if a promo is coming for a new place 🙂

Re: Launching at London Drugs throughout July!

CalvinW — Thu, 12 Jul 2018 05:34:14 GMT

This is good to hear! Walmart was a no-go. Went to multiple Walmarts in Edmonton, and none of them would sell a SIM card to me without activation. Just ended up purchasing the card online

Re: Launching at London Drugs throughout July!

dna2016 — Thu, 12 Jul 2018 16:34:06 GMT

Definitely a nice strategy in focusing on a particular region. Gotta look at the growth in each sector and make the neccessary adjustments based on that regions demographics. I'm not familiar at all with London Drugs stores, hopefully they get a lot of traffic in those stores. Guess we'll see how this turns out.

Re: Launching at London Drugs throughout July!

Brooke_C — Thu, 12 Jul 2018 17:45:31 GMT

@Luddite wrote:

@Brooke_C Clarification needed on activations. Are all the retail partners able/willing to activate SIMs? WOW Mobile and K Mobile as well as Walmart/London Drugs.

Based on my limited experience adding London Drugs is definitely a coup.

Hey @Luddite,

Great question. At this time, Walmart, WOW! Mobile Boutique, London Drugs, K-Mobile and Koodo Authorized Dealer store reps are able to support you through your activation process. That being said, if you do choose to purchase a Public Mobile SIM card at any of our retail locations, you are not required to activate it in-store. This means that, if you would prefer to purchase the SIM card at a retail location, then activate it online at home, that is no problem at all.

Brooke

Re: Launching at London Drugs throughout July!

Jorno — Thu, 12 Jul 2018 18:16:59 GMT

@Brooke_C wrote:

...

Great question. At this time, Walmart, WOW! Mobile Boutique, London Drugs, K-Mobile and Koodo Authorized Dealer store reps are able to support you through your activation process. That being said, if you do choose to purchase a Public Mobile SIM card at any of our retail locations, you are not required to activate it in-store. This means that, if you would prefer to purchase the SIM card at a retail location, then activate it online at home, that is no problem at all.

Brooke

@Brooke_C, would you kindly clarify Koodo Authorized Dealer? Do you mean stores like Best Buy and The Mobile Shop or do you mean corporate branded Koodo Shop locations?

Re: Launching at London Drugs throughout July!

retsina — Fri, 13 Jul 2018 13:26:29 GMT

This is great! London drugs in my area are much more accessible than Walmart, where I had to drive 10 minutes.

Re: Launching at London Drugs throughout July!

mimmo — Fri, 13 Jul 2018 13:42:15 GMT

@Brooke_C wrote:
@Luddite wrote:
@Brooke_C Clarification needed on activations. Are all the retail partners able/willing to activate SIMs? WOW Mobile and K Mobile as well as Walmart/London Drugs.
Based on my limited experience adding London Drugs is definitely a coup.

Hey @Luddite,

Great question. At this time, Walmart, WOW! Mobile Boutique, London Drugs, K-Mobile and Koodo Authorized Dealer store reps are able to support you through your activation process. That being said, if you do choose to purchase a Public Mobile SIM card at any of our retail locations, you are not required to activate it in-store. This means that, if you would prefer to purchase the SIM card at a retail location, then activate it online at home, that is no problem at all.

Brooke

@Brooke_C by support you through the activation process do you simply mean activate the sim? ie they have no access to the backend when activation issues arise and cutomers then need to message moderators directly.