topic Re: [UPDATE] Last day to get our limited time 4GB / $40 promo plan! in Announcements

[UPDATE] Last day to get our limited time 4GB / $40 promo plan!

Brooke_C — Sun, 20 Nov 2016 19:49:30 GMT

Note: The promo plan has been removed from our website; however is still available in the activation portal and in Self-Serve.

We will be honouring the promo plan for all customers who ordered their SIM card between October 25th-November 16th, but did not receive it before November 20th.

Why the November 16th cut-off date you might ask? SIM card orders take 1-2 business days to arrive at your home, and Canada Post does not deliver on the weekends. Knowing that there is a lead time for SIM cards to arrive, we have temporarily stopped SIM card ordering until after the promotion is complete. This is because anyone who would have ordered a SIM card after November 16th would not have received their SIM card in enough time to sign up for the promo plan. We didn’t want anyone to get your hopes up and then be disappointed.

If you get a SIM card at one of our pick-up locations this Friday and Saturday, you will need to sign-up for our promo plan on or before November 20th. The promo plan will not be honoured for these customers after November 20th.

_____________________________________________________________________

Hey Community,

Yes, you read the subject line correctly! From October 25^th to November 20^th, we will be offering an amazing promotion where you can get 12GB of data, unlimited province-wide talk and unlimited global text on a 90 day plan for only $120. This equates to 4GB each month for the low, low price of $40 every 30 days. If there was ever a time to get friends and family to join Public Mobile, now would be it!

Check out the full details below to see how you and your friends and family can sign up for this awesome plan!

Things you need to know

This is the only promotional plan during this period. No other plans are affected
During the promo period, there will be two plans totaling $120: (1) the 6GB unlimited province-wide talk and global text plan and (2) the promotional plan, which has 12GB of data. Please be sure to choose the plan with twice as much data for the exact same price!
If you have signed up for the promotional plan, you will be able to keep it after the promo period, as long as you are an active customer. This means that, as long as you are an active customer on this plan, your plan price will remain at $120, even after your initial 90 days. No surprises.

Getting the plan

Pick & Pay Customers

If you are an existing Pick & Pay customer and are interested in taking advantage of the promo plan, you have two options:

If your plan ends during the promo period: You can sign up for the plan in self-serve, as you normally would to change your plan
If your plan ends after the promo period: You can future date a rate plan change during the promotional period, and have the promo plan take effect after November 20^th. For example, if you’re currently on a 90 day plan that ends on November 28^th, you will be able to sign into self-serve anytime between October 25^th-November 20^thand future date the promo plan to take effect upon your existing plan’s completion. Come November 21^st, you would no longer be able to future date the promo plan.

This means that everyone has the option to take advantage of this great deal, regardless of when your existing rate plan ends.

Legacy Customers

If you are a legacy customer who is interested in having this promo plan, you will need to call into the call centre and upgrade to the Pick & Pay plan. Please note that, once you switch to a Pick & Pay plan, you will be unable to switch back to your old plan and will lose access to the call centre.

New Customers: You want to join because the grass is really greener over here

As a new customer, you can add the promo plan when you are prompted in the activation process. You will need to have your SIM card in hand in order to activate, so please be sure to order it first!

-Public Mobile Community team

Re: Limited Time 4GB / $40 Plan Promo launching October 25th!

JaK — Tue, 25 Oct 2016 13:33:16 GMT

Wow! That's a great promotion, nobody comes close to touching it. Well done PM!

One of the things I really like about PM is that they offer the same deals to everybody, not special promotions just for new customers. (And that's the way it should be everywhere, you shouldn't be penalized for already being a customer...)

Re: Limited Time 4GB / $40 Plan Promo launching October 25th!

majsiddiqui — Tue, 25 Oct 2016 13:56:35 GMT

This is a great deal. Looks like I'll be making the move over to PM, and bringing my family along.

Quick question, will the new/existing customers signing up for the new 4GB / $40 Promo Plan be connected to the Telus LTE network or just the 4G network?

Thank you.

Re: Limited Time 4GB / $40 Plan Promo launching October 25th!

yuanqi118 — Tue, 25 Oct 2016 13:56:48 GMT

Thats awesome!

Re: Limited Time 4GB / $40 Plan Promo launching October 25th!

Dave_M — Tue, 25 Oct 2016 14:02:24 GMT

LTE access

Re: Limited Time 4GB / $40 Plan Promo launching October 25th!

imm1304 — Tue, 25 Oct 2016 14:04:06 GMT

Hi @majsiddiqui,

Everyone will be on the same LTE network. PM doesn't throttle download speeds.

This is a great time to bring in family and friends. I will be doing the same.

Re: Limited Time 4GB / $40 Plan Promo launching October 25th!

majsiddiqui — Tue, 25 Oct 2016 14:10:33 GMT

I'm glad you clarified that it will be on LTE network. The promo advertisement on PM main page prompted me to clarify, since there is no mention of LTE. As you can see below it states "Want 4G data...". I presume there was a typo?

Create Your Plan

Want 4G data, talk and text for only $40/month? This 90 day plan is available only until November 20, 2016.

Re: Limited Time 4GB / $40 Plan Promo launching October 25th!

majsiddiqui — Tue, 25 Oct 2016 14:14:06 GMT

Absolutely! The deal sounds amazing.

The promo text prompted me to clarify with PM. The promo text says Want 4G Data. Their last promo stated Want 4G LTE data. Better to clarify before than be disappointed later 🙂

Re: Limited Time 4GB / $40 Plan Promo launching October 25th!

imm1304 — Tue, 25 Oct 2016 14:22:48 GMT

4G = LTE

3G = H/H+

But you are right, many carriers including Telus, do show LTE and then seemingly drops down to 4G for H/H+.

Maybe @Brooke_C can have this corrected on the PM homepage so it reads "Want 4G LTE data ..."

Re: Limited Time 4GB / $40 Plan Promo launching October 25th!

trshtup — Tue, 25 Oct 2016 14:17:37 GMT

holy, that is a killer deal! You're right, if ever there was a time to hook people friends up with PM, it's now!

Re: Limited Time 4GB / $40 Plan Promo launching October 25th!

Pier — Tue, 25 Oct 2016 14:17:57 GMT

Great offer for great people. Take advantage of it guys by inviting our people to join PM. That is really a great plan... Great job PM.

Re: Limited Time 4GB / $40 Plan Promo launching October 25th!

shef — Tue, 25 Oct 2016 14:22:51 GMT

Is there any way to get the promo data plan with Canada and US calling?

I need more than just provincial wide...

Re: Limited Time 4GB / $40 Plan Promo launching October 25th!

Shazia_K — Tue, 25 Oct 2016 14:25:43 GMT

Hey @majsiddiqui,

Just to clarify: all of our new/old plans got you covered on Canada's largest 4G LTE network 🙂 #nodeadzones

Re: Limited Time 4GB / $40 Plan Promo launching October 25th!

imm1304 — Tue, 25 Oct 2016 14:25:25 GMT

Hey @shef,

Sorry the promo is just this plan with province-wide calling only.

However, its so great that you may even want to consider buying long distance add-ons ($15 for 400 minutes) or use alternative services like fongo or hangout dialer.

Re: Limited Time 4GB / $40 Plan Promo launching October 25th!

majsiddiqui — Tue, 25 Oct 2016 14:29:11 GMT

Thanks, @Shazia_K for the confirmation about LTE access for the new promo plan. This new promo is mouth watering.

Is there a PM kiosk in the Eaton Centre from where I can grab a SIM card today and activate this promo plan before EOD?

Thanks!

Re: Limited Time 4GB / $40 Plan Promo launching October 25th!

stonechucker — Tue, 25 Oct 2016 14:31:03 GMT

I'm totally in for this, as I'm on the current 90day/6GB provincial call, global txt.

As my plan doesn't renew until middle of December, can I be flipped now, so that I'm still paying the same price? Similar to those this past summer who went from 4GB/90 to 6GB/90?

I'm going to setup the plan change for the mid-December renewal anyways, but sooner would certainly be nicer 🙂

Thanks PM ... Love this cellular provider!

Re: Limited Time 4GB / $40 Plan Promo launching October 25th!

Shazia_K — Tue, 25 Oct 2016 14:32:29 GMT

@majsiddiqui,

We don't have any kiosk, however, with our new method of Shipping (Canada expresspost) you will receive your SIM card within 3 days.

Thanks,

Shazia

Re: Limited Time 4GB / $40 Plan Promo launching October 25th!

Rockdaddy22 — Tue, 25 Oct 2016 14:35:34 GMT

Very sad that Canada wide calling isn't included, I wish they could find a way to make that work.

Of course it's a great deal and I'll be all over it.

Re: Limited Time 4GB / $40 Plan Promo launching October 25th!

sportymi — Tue, 25 Oct 2016 14:43:25 GMT

Omg! This is a great deal!! I am going to jump from my 90days-1GB plan. Stop making me spend more money PM

Re: Limited Time 4GB / $40 Plan Promo launching October 25th!

JaK — Tue, 25 Oct 2016 14:46:41 GMT

Hi @majsiddiqui, @imm1304;

In this case I think @Brooke_C was using 4G as short for 4GB, not 4th gen, but I can see how it could be confused. And since PM can't guarentee that you will always get LTE (depending on where you are, etc), I think a better clarification would be to just add the B, "Want 4GB data ..."

@imm1304 wrote:
4G = LTE
3G = H/H+

But you are right, many carriers including Telus, do show LTE and then seemingly drops down to 4G for H/H+.

Maybe @Brooke_C can have this corrected on the PM homepage so it reads "Want 4G LTE data ..."