topic Re: Public Mobile Retail Launch in Announcements

Public Mobile Retail Launch: SIM cards now at Walmart!

Jeremy_M — Tue, 01 Aug 2017 13:30:15 GMT

Hey Community,

We have some exciting news for you!

We’re pleased to announce that our SIM cards will now be available to purchase at over 350 Walmart locations across Canada.

Our retail launch aligns with the feedback and ideas that were shared through our Public Lab and Community. We would like to thank the following community members for their contribution.

Community Username:	Idea title and URL:
@Luddite	SIMS in Retail Stores
@pckku	SIM card pickup depots New SIM card delivery options
@infielder6	Vending machine for SIM cards
@prasprime	SIM distribution/pick up center in big cities

With this announcement, SIM pricing has also changed - all SIM’s bought online or in Walmart stores will now cost $10 plus applicable provincial taxes.

Soon, we will also have a dedicated category in the Community where you can ask and discuss all things retail. If you visit a Walmart store, share your experience with us.

FAQ:

Will I still be able to purchase a SIM online?	Yes, and you can do so by clicking here
In which location or aisle in Walmart can I find Public Mobile SIM cards?	Visit the Electronics department, typically located in the back of the store.
Will you also be selling top-up vouchers at Walmart stores?	We are working to launch this as soon as possible.
Will there be other retail stores selling SIM cards in the near future?	Stay tuned - you’ll be the first to know if there are.
Is there a Walmart store locator on the Public Mobile website?	No, but you can find the nearest location by visiting Walmart’s website.
Will I be able to get account support at Walmart stores?	No, all account support is online via our awesome Community.

Re: Public Mobile Retail Launch

ShawnC13 — Mon, 17 Jul 2017 14:24:27 GMT

@Jeremy_M, thank you. Is there a date that they will become available? The price is higher then being online only but I do believe I was charged at least $10 for a SIM with my old provider. The price increase shows the cost of taking up retail space. Now though if you have a Walmart near you (and most do) you will be able to get a SIM instantly no more lost in mail or anything like that.

Re: Public Mobile Retail Launch

Jeremy_M — Mon, 17 Jul 2017 14:26:24 GMT

@ShawnC13 wrote:

@Jeremy_M, thank you. Is there a date that they will become available? They're already available 🙂

Re: Public Mobile Retail Launch

xCameron94x — Mon, 17 Jul 2017 14:31:27 GMT

This is good news, should limit the amount of lost in the mail posts as well too. Also easy to get a replacement sim if something goes wrong. $10 seems like the standard or average price for a sim card these days too, so not overly concenred there

Re: Public Mobile Retail Launch

collin1215 — Mon, 17 Jul 2017 15:00:35 GMT

This is fantastic. Being able to purchase sim cards in person is great when there's a new promo. No more waiting for sim cards to ship.

Re: Public Mobile Retail Launch

pssst — Mon, 17 Jul 2017 15:05:40 GMT

I love that I don't want to wait for days for a SIM replacement 🙂 Great work!

Re: Public Mobile Retail Launch

Luddite — Mon, 17 Jul 2017 15:07:29 GMT

Sorry, I completely DISAGREE with the pricing!

$10 is not no frills. The best that can be said is that PM is not leading prices higher just following. SIM cards in the England are still FREE mailed to your door at some carriers.

On a side note, just noticed Virgin has raised their flex data charges. I track this one for my granddaughter.

Re: Public Mobile Retail Launch

Chaos_Scorpio — Mon, 17 Jul 2017 15:10:42 GMT

This is a nice feature.

I thought it was some kiosk location and a random staff working it and all our costs go up (from the title)...

But just a card on a wall to buy in a big store. Awesome.

Typical PM stuff, just Awesome. No Big three stupidity.

Re: Public Mobile Retail Launch

Watoko — Mon, 17 Jul 2017 15:17:32 GMT

@Luddite wrote:
Sorry, I completely DISAGREE with the pricing!

$10 is not no frills. The best that can be said is that PM is not leading prices higher just following. SIM cards in the England are still FREE mailed to your door at some carriers.

On a side note, just noticed Virgin has raised their flex data charges. I track this one for my granddaughter.

Totally agree!

@xCameron94x, while $10 is standard pricing for a SIM card, Public Mobile has once again lost its competitive edge with a price increase and is something we should be concerned about because it shows you that they are no longer passing the theoretical savings (from lack of call centre and retail stores) down to the consumer.

Again, yet another step back from "leading the way" that we see following the new plans.

Re: Public Mobile Retail Launch

pssst — Mon, 17 Jul 2017 15:21:52 GMT

Ditto. Pricing is high

Re: Public Mobile Retail Launch

ShawnC13 — Mon, 17 Jul 2017 15:25:38 GMT

There is no way that they could get retail space in Walmart and not have a price increase. Walmart isn't going to say oh here is a free space you can have we have no other products to put here anyway.

I can see the $10 if you purchase in store but it should be $5 if you are ordering online still.

I have never asked or suggested for a retail location as that isn't a no frills thing, and I knew it would increase costs but we should have the option to either walk in and get one $10 or order online for $5.

Re: Public Mobile Retail Launch

Luddite — Mon, 17 Jul 2017 15:26:37 GMT

Walmart also sells unlocked phones so it is a good combo.

Re: Public Mobile Retail Launch

Watoko — Mon, 17 Jul 2017 15:36:36 GMT

@ShawnC13, I definitely agree with you. The $5 and $10 separate charges is what could have worked, but you can clearly see that $10 across the board is yet another price increase that makes PM no different from any other carrier.

Re: Public Mobile Retail Launch

Jamar_so_far — Mon, 17 Jul 2017 15:36:38 GMT

@Luddite @pssst

FM sim's cost $10. Our PM sim cost 5$ plust whatever xpresspost shipping PM had to pay to get it to you. I'm not so sure this is out of the oridinary. I do agree with what you're stating though, that PM has lost the competitive edge from other telecom companies by highjacking the prices overnight. If anything, It now seems less alluring then Chatr or FM.

Re: Public Mobile Retail Launch

shawnie_boy — Mon, 17 Jul 2017 15:59:46 GMT

The only benefit this announcement has is so if PM decides to once again have a really good deal, then people will be able to get sim cards immediately. Otherwise what is the point of paying more than ordering online? Furthermore, with the price increases, why would anyone join PM now?

Edit: I didn't realize PM raised the online rate as well. Common. I really hope PM starts adding more services (ie. VOLTE, Name display, customer service). PM is no longer a budget/value brand.

Re: Public Mobile Retail Launch

Raven_Jet — Mon, 17 Jul 2017 16:18:13 GMT

This is amazing!! I like this announcement.

Re: Public Mobile Retail Launch

mimmo — Mon, 17 Jul 2017 16:19:51 GMT

$5 simcards online with regular shipping might be a solution

Re: Public Mobile Retail Launch

Raven_Jet — Mon, 17 Jul 2017 16:19:53 GMT

SIM cards are getting more expensive. I remember the last one I bought before switching to PM was $20 before tax!!!

Re: Public Mobile Retail Launch

Vickel — Mon, 17 Jul 2017 16:35:27 GMT

Great news.

Public mobile will now get more exposure.

if only this was available when the freedom promo was on

Re: Public Mobile Retail Launch

jpar — Mon, 17 Jul 2017 16:47:14 GMT

Good news, but disappointing to see the doubled charge for online SIM orders.