topic Re: Extended: We’ve Expanded Our Offerings: Introducing 3G Speed + BONUS Data in Announcements

Extended: We’ve Expanded Our Offerings: Introducing 3G Speed + BONUS Data

Jeremy_M — Thu, 07 Dec 2017 15:55:59 GMT

Hey Community!

We’re happy to announce that we’ve added 3G data options to our offerings in order to give you more choice. Our vision has always been to do wireless differently and that translates into our commitment to always offer you the most choice and flexibility in your plans.

You’ll now be able to build plans with either 3G or 4G LTE data speeds on Canada’s largest mobile network.

Along with launching new 3G data options, we're offering you bonus 3G data for a limited time when you activate on a 90-day plan. During this promotional period, we're featuring three amazing plans:

Length	Talk	Text	Data at 3G Speed**	Price
90-Day Plan	Unlimited Province-Wide Talk	Unlimited Global Text	12GB + 6GB Bonus Data = 6GB / 30 days	$150 = $50 / 30 days*
90-Day Plan	Unlimited Province-Wide Talk	Unlimited Global Text	6GB + 6GB Bonus Data = 4GB / 30 days	$129 = $43 / 30 days*
90-Day Plan	Unlimited Province-Wide Talk	Unlimited Global Text	3GB + 3GB Bonus Data = 2GB / 30 days	$120 = $40 / 30 days*

*Prices include $2 Reward per 30 days when you register with AutoPay on a 90-day plan.

There are plenty more plan options to explore, so feel free to play around with the new calculator to find a combination that’s right for you!

Interested? Here’s how to score one of these deals.

First, you’ll need a SIM card. You can order one here or visit a participating Walmart or WOW! mobile boutique to purchase. Once you have your SIM card in hand, follow these easy steps:

Activate your SIM card here.
After you’ve entered your information and selected a phone number or ported over your number from another provider, you’ll be prompted to choose a plan. Select the following combination to score one of our limited time offers:

90-day pass
Unlimited Province-Wide Talk
Unlimited Global Text
Your desired data allotment:

○ 3 + 3GB BONUS at 3G Speed /90 days = 2GB / 30 days

○ 6 + 6GB BONUS at 3G Speed /90 days = 4GB / 30 days

○ 12 + 6GB BONUS at 3G Speed /90 days = 6GB / 30 days

Select your payment method (don’t forget to sign up for AutoPay to receive the $2 Reward / 30 days) and finalize the rest of the activation process.

Things to know

This promotional bonus data offer is only for a limited time.
Once an end date is communicated, it is the last day you can activate on our promotional plans. The promotion will not be honoured after the communicated end date for any SIM cards that have not been activated by the deadline. This includes SIM cards that have been purchased online and have not yet arrived or been activated.

What’s the difference between 3G and 4G LTE?** Good question.

3G is a great option if you mostly use data to check Facebook, respond to emails or browse the web, but you may experience a slight reduction in picture quality and some buffering when viewing videos. 4G LTE is our fastest data option. If you’re looking to do all the above, plus stream HD videos and consume dynamic content, like Snapchat or Instagram stories, without compromising on image quality or a seamless video experience, 4G LTE is our recommended data speed for you!

Check out this video below to better visualize the difference:

**Plans with 4G LTE data can access maximum LTE download speeds (manufacturer rated at up to 750 Mbps; expected average speeds 12-200 Mbps). Plans with 3G data may reach download speeds of up to 3 Mbps, with the coverage and reliability of the LTE network. Speed and signal strength may vary with your device, configuration, Internet traffic, environmental conditions, applicable network management and other factors. For a description of Public Mobile’s network management practices, please see https://www.publicmobile.ca/pdfs/Wireless_Video_Experience_Optimization.pdf. Compatible device required.

Are you a current Public Mobile customer?

If you’re already a customer (joined prior to the 3G launch), this change will not affect your current plan. Looking to change your current plan? No problem - use the Self Serve portal to make plan changes for your next renewal date, but keep in mind: once changes have been made, you will not be able to switch back to your current plan at a later date if it’s no longer available. View our Service Terms for more details.

You’ll also notice that we have removed and grandfathered the 10-day plan. We did this in order to refocus our resources and stay focused on what our customers want.

Public Mobile Community Team

Re: We’ve Expanded Our Offerings: Introducing 3G Speed + BONUS Data

VlntSpcmnSpff — Thu, 13 Jul 2017 22:13:48 GMT

@Jeremy_M

Respectfully, the new prices on the LTE plans are hot garbage. Public Mobile just lost its value.

Re: We’ve Expanded Our Offerings: Introducing 3G Speed + BONUS Data

makkahn28 — Thu, 13 Jul 2017 22:23:18 GMT

Now @VlntSpcmnSpff, let's Not despair, PM will get better, just has to chew the bugs out, and then things will improve

Re: We’ve Expanded Our Offerings: Introducing 3G Speed + BONUS Data

thapager — Thu, 13 Jul 2017 22:23:56 GMT

Hi @Jeremy_M,

Just to be certain... I changed my plan for next billing cycle. My billing cycle changes on September 25. Since I applied the changes today to take effect on Sept 25, for the $156 (3G) for 18GB data, I should be safe to leave it? I won't need to change the plan before the expiry date of this offer correct?

Re: We’ve Expanded Our Offerings: Introducing 3G Speed + BONUS Data

Nsk143 — Thu, 13 Jul 2017 22:27:23 GMT

It's great to see new plans @Jeremy_M
Now peoples can select what they actually want according to their needs. Lte plan prices are bit higher. Feeling lucky that I am on lte plan already with great price.

Re: We’ve Expanded Our Offerings: Introducing 3G Speed + BONUS Data

Samianauman — Thu, 13 Jul 2017 22:29:28 GMT

@thapager wrote:
Hi @Jeremy_M,

Just to be certain... I changed my plan for next billing cycle. My billing cycle changes on September 25. Since I applied the changes today to take effect on Sept 25, for the $156 (3G) for 18GB data, I should be safe to leave it? I won't need to change the plan before the expiry date of this offer correct?

Best thing to do just set a future date for plan change on Sep 25th if you planning to make a change this way you won't get any surprises.

Re: We’ve Expanded Our Offerings: Introducing 3G Speed + BONUS Data

stonechucker — Thu, 13 Jul 2017 22:30:56 GMT

@thapager, that is exactly how I read it. Same wording was used on the other promos. Future dare befor the plan expires, you're good to go.

Re: We’ve Expanded Our Offerings: Introducing 3G Speed + BONUS Data

Samianauman — Thu, 13 Jul 2017 22:32:16 GMT

I know lte plan prices got real jumped up but that's how system worked I guess everyone in a business and everyone want to survive and compete with each other since all 3 big b selling 'plan on higher prices I think that's why pm jumped up their prices too.

But 3g plans are not bad. 🙂

Re: We’ve Expanded Our Offerings: Introducing 3G Speed + BONUS Data

makkahn28 — Thu, 13 Jul 2017 22:37:54 GMT

I did notice something, and this should be a Disclaimer:

For those on CURRENT:

Unlim Can-US Talk+Global Txt+6GB Data

Current rate was $150

Apparantly, it looks like price jumped NOW at $210

IF U want to retain that $150 Rate. DO NOT CHANGE PLAN

Re: We’ve Expanded Our Offerings: Introducing 3G Speed + BONUS Data

shartomjam — Thu, 13 Jul 2017 22:38:59 GMT

This seems like a huge leap in the wrong direction for Public Mobile - away from the simplicity and value that it represented. It makes it really hard to recommend to friends and family when the 3G plans are more expensive than the regular priced LTE plans that existed before today. All those who were able to get the 12 gb promos are so lucky and those of us who joined with hopes of being offered the same promo (or something close to it) must be more than disappointed with these new offerings, especially on the heels of the Freedom customers only promo. 😞

Re: We’ve Expanded Our Offerings: Introducing 3G Speed + BONUS Data

makkahn28 — Thu, 13 Jul 2017 22:47:39 GMT

I Think PM needs to possibly rethink the approach, as the new changes look frightening.

I think the 3G Plan thing should have been introduced in more Baby Steps, and the 4G Plans adjustments fees adjusted gradually

My Current 90 Day UnLim Can-US Talk+Global Txt+6GB = $150

NOW that same plan is $210, a $60 Increase

That can be more frightening than Heath Ledger Joker, just saying

Re: We’ve Expanded Our Offerings: Introducing 3G Speed + BONUS Data

sheytoon — Fri, 14 Jul 2017 01:03:49 GMT

I'd like to add my voice as well to say I'm not impressed by these offerings at all. Seems to be almost identical to Chatr in terms of pricing, data buckets and 3G speeds. Very disappointing to see price increases and less value when the flanker brands "compete" with each other.

The LTE plans pricing doesn't make sense any more. Why would anyone give up call centre support, physical stores/kiosks, Canada-wide calls, and prorated refunds when canceling service with Virgin/Fido/Koodo? Based on these prices, there is no reason to sign up with Public Mobile as a new customer.

Re: We’ve Expanded Our Offerings: Introducing 3G Speed + BONUS Data

Quest — Thu, 13 Jul 2017 23:20:21 GMT

Hi to All,

I smell chatr here for a limited time

Re: We’ve Expanded Our Offerings: Introducing 3G Speed + BONUS Data

makkahn28 — Thu, 13 Jul 2017 23:26:25 GMT

I must admit, PM's latest unveiling of new Plans Layout, Out of 10:

To be 100% Fair

7.5/10 for effort

4.5/10 for Pricing

4/10 for Add-On

I think PM should consider delaying the implementation of plans until pricing can be corrected, to avoid potential chaos

Re: We’ve Expanded Our Offerings: Introducing 3G Speed + BONUS Data

TK — Thu, 13 Jul 2017 23:28:24 GMT

Chatr New AUTO-PAY PLANS are more interesting,

$50/month

6G data at 3G, unlimited reduced speed

unlimited Can/US talk

text

The plans are in Zone, if does not matter

Re: We’ve Expanded Our Offerings: Introducing 3G Speed + BONUS Data

kav2001c — Fri, 14 Jul 2017 00:04:45 GMT

My main issue is the increase in complexity the new plans create

We already have tons of new members complaining as is about 90 day bill cycles, now they need to determine speed of data they want?

Why even do 3G plans when every other carrier seems to be ditching 3G?

I also notice the 10 day plan option has dissapeared and while it was probably not the most popular option it is unfortunate

Re: We’ve Expanded Our Offerings: Introducing 3G Speed + BONUS Data

SD08 — Fri, 14 Jul 2017 00:14:03 GMT

Yes, the 10-day option was useful for resetting the 90 day countdown until expired accounts were deleted. Now, the cheapest option for that is 30-day texting for $20.

Re: We’ve Expanded Our Offerings: Introducing 3G Speed + BONUS Data

nordmann — Fri, 14 Jul 2017 00:42:17 GMT

I visited PM to copy the URL and send it over to a friend, was shocked by seeing these ridiculous prices! Everyone is trying to improve and you guys are working backward, from LTE to 3G?

I pay 30 bucks for 1GB now, but must pay 40 from next month for 3G.

Should start searching for a better deal. 😕

Re: We’ve Expanded Our Offerings: Introducing 3G Speed + BONUS Data

TK — Fri, 14 Jul 2017 00:45:35 GMT

@nordmann

The new prices does not affect existing clients

Re: We’ve Expanded Our Offerings: Introducing 3G Speed + BONUS Data

zhadj030 — Fri, 14 Jul 2017 00:49:05 GMT

While what @srlawren seems to explain the sudden change of prices by reminding us that now the "LTE throttle" has stopped, Telus is really punishing users here for accessing full speed data. We might expect a raise in prices but a direct 50% in one night sounds more like PM is starting to give a full complete service including call center , more support online instead of limiting it to just the community now , the same community that is shocked with such prices . Now I am wondering how long will it be until our prices get raised as well. ?. I believe that PM could have done way better then this in a softer way