topic Re: Our system will be down Saturday October 3rd at 09:00 pm to Sunday October 4th at 10:00 am in Announcements

Our system will be down Saturday October 3rd at 09:00 pm to Sunday October 4th at 10:00 am

Moid_I — Fri, 02 Oct 2015 15:41:32 GMT

Just to let you know that we are updating our systems this weekend. This means from Saturday at 9:00 pm to Sunday at 10:00 am EST you won’t be able to do the following:

Access your Self-Serve account to make a payment
Activate a SIM card
Swap your SIM
Change your phone number or port-in a number

We apologise for any inconvenience.

Re: Our system will be down Saturday October 3rd at 09:00 pm to Sunday October 4th at 10:00 am

kaytus — Fri, 02 Oct 2015 16:26:50 GMT

Thank you for handing up..

Is it possible to txt or email the customer next time..

Re: Our system will be down Saturday October 3rd at 09:00 pm to Sunday October 4th at 10:00 am

CoderAndrew — Fri, 02 Oct 2015 18:12:26 GMT

Well hopefully my SIM card arrived in the mail today and I'll be able to get set up! Really excited to be a part of this community 🙂

Re: Our system will be down Saturday October 3rd at 09:00 pm to Sunday October 4th at 10:00 am

deltatux — Sat, 03 Oct 2015 04:50:24 GMT

@Moid_I wrote:
Just to let you know that we are updating our systems this weekend. This means from Saturday at 9:00 pm to Sunday at 10:00 am EST you won’t be able to do the following:

Access your Self-Serve account to make a payment
Activate a SIM card
Swap your SIM
Change your phone number or port-in a number
We apologise for any inconvenience.

@Moid_I, would this mean that the customer portal will work faster after the maintenance? It takes quite a while for it to load atm.