What is the minimum and maximum amount points that can be redeemed each 30 day billing cycle. Lets say I earn 30 points each month, can I spend 30 points on each cycle ? I'm on the legacy system an...
Hello, I purchased a USA roaming call-text add-on about 2 hours ago, but am still unable to make calls to the USA from Canada. When I dial a number, I receive a voice message that I have used up all ...
It has been almost 2 weeks since I transferred my number. Something is wrong at your end or with previous provider. Please fix it ... I need this working to pass all sorts of MFA tests. Not cool.
I'm looking to port from Koodo prepaid to Public, but wanted to know if porting causes any issues generally? I can see posts from folks have trouble with their SMS or receiving OTPs. Is that a k...
This is so frustrating, nothing on this platform works properly. I just subscribed about a month going on 2 months ago, have not received a SIM, can’t find a human to help resolve this issue. I need ...
Hey Community! New member here - when I checked prior to completing my purchase, the Public Mobile site said my current phone (Galaxy S20) is compatible with an eSIM, however when I go to activate m...
Hi There, Service activation incomplete after 5 hours. I've already received the SMS from Fido acknowledging that I requested to move my mobile number to Public Mobile. I haven't received a...
Are they doing away with Canada /Usa plans and when will that take effect . I have an existing plan . Will that be grandfathered? I just signed up for a new Can /Usa plan starting April 22. Will that...