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data missing upon plan renewal

tankrd
Good Citizen / Bon Citoyen

My plan renewed March 14 and when I went in to my account i noticed that my data was at 5440 mb as apposed to 6100 mb for 3 months.  I looked at the data use history and there is no indication that data was used.  I also mostly use wifi environments so to lose half a gig over night is quite a bit.  Can you look in to my account and please fix that problem for me?

2 REPLIES 2

CaNuCk07
Mayor / Maire

@tankrd For next time, to get a moderator to look at your issue you need to either tag them like this @Shazia_K.

 

Or send them a private message with your account info, which is the best way to get a n issue resvoled.

 

 

tankrd
Good Citizen / Bon Citoyen

Nevermind, it's back to normal now.  Please ignore this post.

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