04-22-2017 02:47 PM - edited 01-04-2022 01:42 PM
Unable to login to account even though I am sure I am using the correst password. After second try says acccount locked out for 1 hour. If I try again later (next day) get the same message. I am also unable to reset the password it says account locked out contact help. I need to get in to make some changes and check my usage.
04-22-2017 03:22 PM
In addition, I suggest you turn on email notification of private messages so you do not miss the deadline for resetting your account.
04-22-2017 02:49 PM - edited 04-22-2017 02:50 PM
@tarapublicmobil, your best bet is to private message a moderator to have them help out. See the link below if you are unsure how to contact a moderator.