PM won't return emails or service requests

[kyle_h]

Is there another way to get in touch with PM? I've filled out a support request and was told I could expect a response in 48 hours.  That was 2 weeks ago, so I'm sure they'll get on it any day now, but until then what can I do to speed that communication along?

I've tried emailing them, but no reply. 

[Shazia_K]

Hello @kyle_h, 

I see that you already sent an email to our support team,

Please allow a short time, someone will get in touch if they haven't already. 

Thanks, 

Shazia

[TheOldVR]

Two MODs already tagged, I'm late to the game .

Someone will swoop in soon to take care of you.... please to give them a bit of time to reply though....

[kyle_h]

Thanks! I have sent a PM, hopefully that helps!

[ShawnC13]

@kyle_h, I will tag a mod @Shazia_K.  You can click on her name and send her a private message as well.  The email process doesn't seem to actually work.  I have heard of others having success using Twitter or facebook to contact them as well