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Korth
Mayor / Maire
Status: Brand new

Exactly what it says.  A text box where members can describe which phone model(s) they have.

 

Not a worldshaking idea, but it might be helpful if PM members (and PM staff) can see this info on "About" pages.  At least we wouldn't need to constantly ask "what device do you have?" in response to problems about phones, lol.

9 Comments
kav2001c
Mayor / Maire

Sure why not. It helps troubleshooting and can be bragging rights as well.

 

srlawren
Retired Oracle / Oracle Retraité

I like it!  I'm not sure how many will take the time to go and fill it out, but it would be nice to have it.

ckl
Town Hero / Héro de la Ville
Pretty good idea!
kutzki
Model Citizen / Citoyen Modèle

I would @srlawren This would save everyone time. Lol, if they could add a way to make it, when signing up, a requirement to input your phone model, or autodetect it by IMEI/Spying? like some companies are able to do, somehow, then there's got to be a way for you guys to. If it's expensive then this suggestion would come in handy as a way for people who sign up to just be required to put in their phone model. That way, as the OP said, Customer Support wouldn't have to ask every time, it would show up on user info. Lol, it takes them 24-72 hours to respond. Not bad, but not great. If their first response is, "What's your phone model?" then that's a waste of both the customers time and the companies time when that can just be avoided using this suggestion. 🙂

Korth
Mayor / Maire
A simple text field would be very simple to implement. An IMEI-lookup might be more difficult (or costly), and might not always report accurate results anyhow. I do think it should be completely voluntary - enter whatever information you like, or do not enter information if you like. There will always be people who won't want their privacy invaded, who would prefer to not reveal anything about themselves (or their phones) online, who are suspicious about PM's privacy-of-information agreements (or are just fearful of hackers, spammers, and marketing teams somehow procuring online information from PM), regardless whether the information is accessible only by PM staff or by the entire PM community.
Status changed to: Under Consideration
Brooke_C
Retraité / Retired
Retraité / Retired
 
Korth
Mayor / Maire

Under Consideration - mwoohahaha, victory is mine!  Maybe.

srlawren
Retired Oracle / Oracle Retraité

@Korth lol 🙂

Status changed to: Brand new
David_J
Public Mobile
Public Mobile
 
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