USSD Codes to check Data Balance

[jairolevi]

Hello PM Community, 

I think this would be Cool and Useful at the same time.

We should have a USSD code to check the Data Balance like in Speakout.

When I want to check my Data Balance in Speakout I dial *777*4# from my phone and I get this:

Could Public Mobile implement a USSD Code to check the Data Balance? ( Please give me bravos if this could be useful for you )

Sometimes is not convenient to launch a web browser and loggin into "My Account".

Thank you,

JL

[makkahn28]

That sounds pretty good, BUT, perhaps PM could make it simply easier via using Txting system to check bal, Data remaining allocations, Add-Ons and more

[7789849803]

Great idea! You have my bravo!

[Martin]

Hello,

If a customer calls 611 from one's PM phone, the same information can be heard as displayed in the images, or am I missing something?

Martin

[7789849803]

@Martin I've never once called 611, because I find it absolutely excruciating to navigate through phone menus. It furthers my exasperation that phone menus have been obsolete for around 2 decades now.

I'm sure there are others who feel the same.

Ideally PM would have an actual responsive-designed self-serve website that customers could visit without their data bucket being deducted from. But given the slow progress of anything related to PM's web presence, perhaps they would be able to much more quickly roll out a USSD solution, which likely would not require anything more than a quick configuration change by the network management folks at Telus. Once implemented, the system would also benefit Koodo & PC Mobile customers.

[makkahn28]

I do find the IVR *611 to be sometimes a bit too long, and no visual except audio output.

Would be Easier if PL clients can use the Txting system to get all that info in visual writing so that ppl know precisely their plan's current uptake

[jairolevi]

Yeah, IVR is a PITA.

JL

[7789849803]

@jairolevi The PITA factor is too  high, amiright? 😉

[RootX99]

I agree with @makkahn28 in regards to a text,  similar to my banks text banking for my account balance etc.

[jairolevi]

@7789849803 you got it!

 

@Kalla_A, is this acceptable?

@7789849803 thanks for getting me in trouble with Kalla 😛

[7789849803]

@jairolevi You and I both! My apologies to everyone for the...bleepiness of my last post!