I recently joined Public mobile and made a 'custom' account which included the 300 minute of International calls. I am visiting from Australia (second time here using Public Mobile) and travel each year to Canada. I chose the International calling 'add on' for the explicit reason of calling family/friends in Australia. I was disappointed to find when I tried to make a call I heard a recorded message which told me that my account wasn't set up to make international calls. I checked my account and found that it was. I then went onto the self help community and found a list of the countries where International calls could be made. To my surprise Australia was not on the list! I would have thought that as Australia and Canada have close ties and that there are numerous Australians here (and also resident Canadians) that would call Australia that it would have been one of the main countries that it was possible to call. I suggest that there is a list attached to that purchase tab for the International calls where all countries able to be call are shown. As far as I could see there was nothing of this kind on the web site other than within the 'community'. Subsequently I paid an extra $15 for nothing!
