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US $20 Add-on not getting data

joh
Good Citizen / Bon Citoyen

Hey folks,

 

Right now I'm in Michigan and had 10 day $20 US add on.  Expired yesterday so I did another $20 add on today since I have decided to extend my trip til next week.  I have unlimited text and calling but no 250 mb data.  Charge for $20 went thru.  Could someone help me here since I need google maps to help me get to a destination in Chicago today? Thanks.

3 REPLIES 3

joh
Good Citizen / Bon Citoyen

Thank you so much.

Everything is working now.

Shazia_K
Retraité / Retired
Retraité / Retired

Hello @joh

 

Sorry to hear about this! 

 

Can you please reboot your phone? everything should be working! 

 

Have a great trip 🙂 

 

Shazia

 

 

* Please do not post private info such as: phone number, account number, pin etc.. This is a public forum.

xCameron94x
Mayor / Maire

did you re-add the add on after you added the $20 (the two step process) and have you restarted your phone after you added it?

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