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Your account has been suspended. Make a payment to reactivate your current plan.

Blove239
Great Neighbour / Super Voisin

Hello PM forum,

 

My previous credit card did not go through on the date of autopay. Unfortuneately my account expired and became suspeneded. After making a payment with another credit card yesterday (Mar 16), it is still suspended a day later. What do I need to do to get my account working ASAP? Please let me know if there is anything I need to do.

 

Thank you,

 

Brandon

 

1 REPLY 1

Mary_M
Retraité / Retired
Retraité / Retired

Hey @Blove239,

 

Thank you for reaching out to us!

 

I'm really sorry to hear that your services have suspended. I understand how frustrating it can be but you've come to the right place for help 🙂 Can you please send me your phone number via private message ? I will then provide you with an authentication link and we'll get this sorted.

 

Respectfully,

 

Mary

** Please do not post private info such as: phone number, account number, pin etc.. This is a public forum. **
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