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change number page returns error

skwebby
Great Neighbour / Super Voisin

Wondering if this part of the site is down?  When I go to Plan and Addon page, or on change number page if I enter a number, I get redirected to an error page:

 

Generic Error

Oh no!
It looks like something went wrong, but don’t panic.

Log out and then log back in again to continue. Or return to the Login Page.

 

What's up?

5 REPLIES 5

elinmp
Great Neighbour / Super Voisin

Switching from Chrome (which returned the error you reported) to Internet Explorer solved this problem for me.


@skwebby wrote:

ah so simple, thx so much!


You are welcome, we are here to help each other.

skwebby
Great Neighbour / Super Voisin

yes, it works, by the way!

skwebby
Great Neighbour / Super Voisin

ah so simple, thx so much!

will13am
Oracle
Oracle

Many have reported clearing browser cache, trying different browser works.  Give it a try.  If all else fails, contact a moderator for assistance.  If you are unsure how to contact a moderator for assistance, check out this link.

 

http://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Modera...

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