Number ported successfully ?

[rogerrulez]

Hi, 2 days ago I signed up for PM and I ported my number from Chatr late at night. I don't have any service and although the old sim is still "active" when I log into Chatr it says my account has been cancelled. But I cannot send or receive any texts or make any calls. My phone with the PM sim shows as me having the number I ported but I suspect it has not been completed sucessfully. 

No customer service to call, what the hell am i supposed to do now ??

[rogerrulez]

Yes, I have tried that.

[Mana]

@rogerrulez sorry to hear about your trouble.

Have you tried turning off your phone, remove your sim card, then reinserting it and powering back up the phone?

If that doesn't work, please send a private message to an online mod as @mimmo suggested. 

Please note that PM is an all inclusive online only service, there are no call centres. 

If someone had recommended PM to you, they should've told you that.

But don't worry, the mods are really good here and your issue will be resolved promptly.

@Simon_O can you please help out @rogerrulez. ?  

Thank you. 

[mimmo]

@Shazia_K  click the mods name and then select send privte message

reference this thread and send your chater account number and chatter name exatly as on bill.

also send your sim card number and email you used when you signed up.

they well take care of you.