Self Serve

[akuehl19]

Received my public mobile SIM card today. Went to go activate it, entered in all my details, etc, but it failed on the final page with an obscure error. Now I can neither log into self serve (although I did get an email saying my account was created), nor can I try activating again (Invalid SIM). I had set up a 90 day plan with talk, text and data but none of this is working. What can I do since I can't log in to my self serve to see what's wrong?

[Samianauman]

System error contact mod by private msg should look after

[thapager]

This happened to me a few months ago. It's sitting in limbo and must be manually activated. If you send your SIM card number in full (starting with 8912230000...) and your phone number in a private message to @Mary_M (one of the moderators) she should be able to help you out.