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Data problems

Gracie_May
Great Neighbour / Super Voisin

I added data its says us roaming in it i have no idea and now it's saying i like almost too the limit what is going on

3 REPLIES 3

will13am
Oracle
Oracle

@Gracie_May, there are two types of add-ons which contain data.  There are ones intended for use in Canada and ones for use in the US.  You have to make sure to buy the right one. 

rmdun
Great Neighbour / Super Voisin

Hi. Did you add a US roaming data add on to your plan? Have you used any data at all in the US? You could go onto your account and under the 'My Data and Add Ons' click 'view my usage' and then click 'usage history' on the far right of the screen. Take a look and see if there is an expanation for the data used. It will show you a breakdown of the amount of data used per day etc. 

super8989
Good Citizen / Bon Citoyen

Include some more information if you want the community's help. 

What plan, region etc. 

 

Otherwise you can contact the moderator but their reply right now is 48 hours. 

 

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