02-10-2018 01:20 AM - edited 01-04-2022 03:29 PM
Just curious, as my Parents will be going to Hawaii in March for Vacation, IF they bought Talk + Txt Bundle, can they add the 1GB Data in as well?
Would be insane and a fundamental Flaw IF You have to pick EACH Option Separate
Plus, can one add MORE than 1 GB Data, like IF they need 2GB, can one do that, or One at a Time?
02-10-2018 08:07 AM
Generally, restrictions are placed on US add-on purchases because they start immediately upon purchase. They don't want customers buying more than one of the same thing and have them run concurrently which is a total waste.
02-10-2018 03:31 AM
Great explanation, @Anonymous.
@makkahn28 I can also personally confirm that I have purchased that exact pair of add-ons (US Roaming Talk+Text bundle for $15 and a 1GB US Roaming data add-on) on at least two occasions (trips to Manhattan and Portland) in 2017. As @Anonymous noted, no stacking but you can reach out to the mods.
I would just like to re-iterate here since I guess this question is what got you thinking about asking PM to get rid of the individual US Roaming Talk and US Roaming Text add-ons, that I think it's an awful idea.
02-10-2018 01:29 AM
@makkahn28, I am assuming you are talking US roaming here specifically. Yes, they can take the talk and text roaming package ($15) AND take a 1GB data pakckage ($20) at the same time. If they need more than the 1GB of data, they would need to buy a second data package after the first one expires. Note that you wouldn't be able to buy the second data package yourself - through the self serve portal, until 10 days after you baught the first one. The system is a bit fussy with that. However, if they do need more than 1 GB during the first 10 day period, you can always send a private message to the moderators and THEY can add the second data package.
Hope that makes sense.