04-12-2017 08:57 AM - edited 01-05-2022 01:56 AM
Solved! Go to Solution.
04-26-2017 08:27 AM
04-26-2017 08:22 AM
04-26-2017 08:21 AM
04-26-2017 08:21 AM
04-26-2017 08:19 AM
04-26-2017 08:17 AM
04-13-2017 03:55 PM
@dboxtvinfo quite honestly, for future reference, just send a private message to one of the moderators for issues like these. You really don't need to post here as well, as the only way they can help for these things is via private message anyway.
04-13-2017 10:18 AM
@Rockdaddy22 wrote:
Stick to the 90 day plan and save yourself some money 🤑
^^^ This
04-13-2017 03:42 AM
04-12-2017 09:30 AM
@dboxtvinfo Im usre the moderators will have this resolved for you t oday! GL!
04-12-2017 09:20 AM
04-12-2017 09:06 AM
04-12-2017 09:02 AM - edited 04-12-2017 09:03 AM
@dboxtvinfo Best thing to do is send a private message to the moderators, and they can possibly help you out with correcting your billing problem. Billing issues are pretty much something only the mods can help with.
This can help,
@ShawnC13 beat me to it!.
04-12-2017 09:02 AM
@dboxtvinfo, sorry to hear you are having some issues. This sounds like your 10 day plan was renewed then it made you pay for your new plan as this is a prepaid service I can understand how it happened. It is best to contact a MOD via private message. I will tag @Shazia_K, and you can click on her name then on send messge and with your phone number provide her with the information of what you would like to switch to and if you can have the 10 day plan refunded.
* I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *