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System Maintenance -Thursday May 18 at 11:00 PM to Friday May 19 at 9:00 AM EST

This means that on Thursday, May 18 at 11:00 PM to Friday, May 19 at 9:00 AM EST you won't be able to do the following:

 

  • Access your Self-Serve account
  • Activate a new account

maintenance.jpg

Please excuse us for any inconvenience this may cause. 

 

 

* Please do not post private info such as: phone number, account number, pin etc.. This is a public forum.
Great Citizen / Super Citoyen

Re: System Maintenance -Thursday May 18 at 11:00 PM to Friday May 19 at 9:00 AM EST

Good to know, any idea for fix renewal bug ? too many to ask whats happen~

Model Citizen / Citoyen Modèle

Re: System Maintenance -Thursday May 18 at 11:00 PM to Friday May 19 at 9:00 AM EST

 

I'm curious as to how what percentage of renewals are affected by the "bug"?

 

We will most often hear of the failures which there will be which could scew our thoughts on how bug the problem actually is.

 

Back to the topic though... YAY CHANGES!  Smiley Very Happy

Great Citizen / Super Citoyen

Re: System Maintenance -Thursday May 18 at 11:00 PM to Friday May 19 at 9:00 AM EST

Good thing my monthly plan was just renewed this morning!

Model Citizen / Citoyen Modèle

Re: System Maintenance -Thursday May 18 at 11:00 PM to Friday May 19 at 9:00 AM EST

Thanks for heads up lol self serve was down today morning too around 130 am Smiley Tongue
** I am not a Mod, please do not include any private info in a private message to me.**
Model Citizen / Citoyen Modèle

Re: System Maintenance -Thursday May 18 at 11:00 PM to Friday May 19 at 9:00 AM EST

Thank you for letting us know and thank you for fixing these bugs. 

 

Thank you for all your hard work and support. 

Oracle

Re: System Maintenance -Thursday May 18 at 11:00 PM to Friday May 19 at 9:00 AM EST

Already back up so probably a minor maintenance. 


I am not a mod. Do not send me private message with your personal info.

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Oracle

Re: System Maintenance -Thursday May 18 at 11:00 PM to Friday May 19 at 9:00 AM EST

@NDesai if I were to guess, I'd say it's probably an emergency fix or data update to do with some account suspension issues that cropped up yesterday.  


I do not work for Public Mobile --please do not send me any personal information.
For account-related inquiries & issues, please contact a community moderator via private message.
Good Citizen / Bon Citoyen

Re: System Maintenance -Thursday May 18 at 11:00 PM to Friday May 19 at 9:00 AM EST

@Shazia_K i cant to set up my account. It is now blocked. Can u help me please