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SIM Ordering & SIM Card Payment & Pick-Up Locations

Brooke_C
Retraité / Retired
Retraité / Retired

UPDATE: VANCOUVER IS OFFICIALLY SOLD OUT.

 

Hey Community,

 

There are only 2 more days left for you to take advantage of our 4G/ $40 promotional plan. Since time is short, we are doing a couple of things to help you get your SIM cards prior to the promo ending, and so that we level-set on expectations.

 

We are temporarily stopping SIM cards shipments.

Unfortunately, you’ll need to come back to order SIM cards next week since we’ve temporarily stopped shipping SIM cards. Why? We thought you’d want to know. It’s simple: any SIM cards that are ordered now will not make it into your hands before the end of our promotion (Sunday, November 20 at 11:59pm) and we don’t want you to get your hopes up and then be disappointed. But do come back and check us out next week – we’d love to have you join us.

 

We will be setting up SIM card pick-up locations in 3 urban centres.

For people who have not yet received their SIM cards in the mail, or for people who would like to switch at the last minute, we are setting up SIM card pick-up locations.  This is how it will work:

 

  • Those who have not yet ordered a SIM card can purchase a SIM card for $5 each. Credit cards and VISA debit cards are the only accepted payment methods.  No other method of payment will be accepted. All SIM card purchases will be non-refundable.
  • In the spirit of Movember, all proceeds will be donated to the Movember Foundation to address some of the biggest health issues faced by men.
  • If you have ordered a SIM card and have not yet received it, please bring your Shopify order confirmation email to prove your payment (either electronically or printed). Without this confirmation email, you will need to pay for another SIM card.

 

Who are you looking for? At each location there will be two Public Mobile representatives dressed with a white Public Mobile snapback and orange Public Mobile cape. Yes, that’s right- a cape. 

 

What time will the reps be available? Reps will be available Friday November 18th and Saturday November 19th from 11am - 7 pm local time. 

 

How many SIM cards can I purchase? There will be a limit of 2 SIM cards per person

 

Please note:  There are limited quantities of SIM cards at each location and we will be spreading out our supplies across the two days. 

 

Where can you pick-up SIM cards?

 

Toronto

Outside of the TELUS Tower

25 York Street

Toronto Ontario

M5J 2V5

 

Vancouver -- SOLD OUT FOR NOVEMBER 18 & NOVEMBER 19 

On the corner of Richards St and West Georgia

Vancouver British Columbia

 

Montreal

North of the TELUS Tower

Corner of René-Lévesque Boulevard and Union Avenue

Montreal Quebec

H3B 3C1

 

Last but not least, if you do have any Public Mobile SIM cards that you are not planning on using before the promotion is done, be kind! Let friends, family or Community members know, so that they can also take advantage of the great deal. We appreciate you lending a hand! 

 

-Public Mobile Community team

277 REPLIES 277

ChopstickHero
Model Citizen / Citoyen Modèle

Toronto, outside Telus Tower.

ksgarcha
Good Citizen / Bon Citoyen

@jccl Really? I'm just heading to the location right now, can someone confirm where they are standing?

 

@ChopstickHero Where did you get yours?

ChopstickHero
Model Citizen / Citoyen Modèle

Correct, $10 receipt from Square. 🙂

 

On RFD, somebody said around 1pm they still had SIM cards left and nobody in line... 

jccl
Great Neighbour / Super Voisin
Visited the Vancouver one about 15 minutes ago and no one was there. Walked around the whole block. Probably ran out?

alee
Great Neighbour / Super Voisin

Paying SIM card is easy and it took 2 mins max. Shouout to the staffs that staying outside Telus building in Toronto becasue it was quite chilly!

 

I think we pay no tax on SIMSmiley Happy

ksgarcha
Good Citizen / Bon Citoyen

Anyone visit the Vancouver location yet? Just about to head down and grab few sim cards.

ChopstickHero
Model Citizen / Citoyen Modèle

They never set up inside the Telus lobby to sell the SIMs, they were outside on the sidewalk. Not sure if they had to move though. The big lineup was drawing a lot of attention though! Way to do it guerilla style PM! 

McLaren
Deputy Mayor / Adjoint au Maire

Funny, just read on RFD that the Public Mobile staff were kicked out of the Telus office in Montreal and Toronto, so now they have to set up shop outside?    

@felixcatman7 no it would need to be an OFFICE location

I highy doubt mall would carry them...

 

ChopstickHero
Model Citizen / Citoyen Modèle

Lucky to have gotten a SIM this morning outside the Telus building in Toronto... even luckier to notice the PM crew standing outside and got to be 5th in line! Promo deal activated and enjoying it already. Goodbye Rogers!

felixcatman7
Good Citizen / Bon Citoyen
I will try Chinook Mall Telus store

@felixcatman7 seems like AB was totally left out. Surprised... is there a Telus office there I would think...

 

Just go in and ask lol

 

felixcatman7
Good Citizen / Bon Citoyen
Calgary left out ?

I planned to get another one but my little one got sick

It's ok I still have a backup plan though Cat Wink

jgurholt
Good Citizen / Bon Citoyen

I have a spare one in Halifax if anyone needs it!

RCUELLO
Good Citizen / Bon Citoyen
I ordered online on Wed and I received them today Thursday. I had my new line activated in less than 5 minutes. I'm a happy customer. Thanks

Rockdaddy22
Retired Oracle / Oracle Retraité
Yes you can, check the announcement

jairolevi
Town Hero / Héro de la Ville

Do it!

 

Worst case another SIM is just $5 bucks, when you receive the one you already purchased keep it to refer a friend.

 

Kelly, the savings you are going to have are worth it "investing" an extra 5 bucks in order to ensure you get the promo...

 

JL

 


@hetianning wrote:

Just wondering if i can just go there and show them my order number to pick up a card at the spot? 

 

Thanks,

Kelly


 

hetianning
Good Citizen / Bon Citoyen

Hi, I ordered an SIM card on Nov 7th and it still has not come to my mail. My order number is 90281. I found out there is an location: Telus Tower at 25 York street Toronto that is selling Public Mobile SIM card. Just wondering if i can just go there and show them my order number to pick up a card at the spot? Really need to have it by tomorrow to participate in the promotion that ends November 20th.

 

Thanks,

Kelly

Andrewtang1
Good Citizen / Bon Citoyen
Seems like a canadapost or public mobile screw up more than anything

Andrewtang1
Good Citizen / Bon Citoyen
Address and everything is correct

Andrewtang1
Good Citizen / Bon Citoyen
I ordered last Thurs Nov 10 shipped Nov 11 and still don't have them...

Ptopiwala
Good Citizen / Bon Citoyen
@3fun4fun we are always forgotten in Alberta!

For those of us who ordered SIM cards in time but did not receive them by the 20th. Will the promotion still be honored. (Also keep in mind the 19th/20th) are non mail days meaning we have one day left to receive the card)

aernest
Good Citizen / Bon Citoyen

Hi all,

 

I'm from Waterloo area and ordered my SIM card on Nov 8th and it has yet to arrive. Recieved a shipping notice on Nov 8th. Anyone else in this area experiencing the same thing? 

 

Thanks!

rkoshack
Great Neighbour / Super Voisin
Thanks! I'm in the Vancouver area so perhaps it takes an extra day to get here. Hopefully in my mail today or tomorrow

ronster
Great Citizen / Super Citoyen

@rkoshack

My colleague ordered 3 on 15th, received shipping notice yesterday. And sim cards arrived today in Newmarket.

rkoshack
Great Neighbour / Super Voisin
Ordered sim on the 14th, got email saying it shipped yesterday. What are the chances I receive it by the 20th? Don't want to miss out

3fun4fun
Good Citizen / Bon Citoyen

So what happen for those people in Alberta and others?? Not importance, not your customer? 😞


@tknguyen wrote:

Wearing a cape???  I LOVE IT 😂😂 (can I have one)


Or at least taking pictures Cat Wink

canucks4life
Town Hero / Héro de la Ville

Meh can't be troubled dealing with Friday rush just for two pieces of plastic will have to settle on single line for now.

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